Number for Live PersonIf you need to speak to a live customer service representative in GCI Communication Corp customer service you need to dial 1-800-800-4800. To speak with a live agent, you need to press 4 (to speak to a customer service representative), then press 3 (for all other questions) and stay on the line (typical waiting time is about 1-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For prepaid FastPhone press 1.
- To check your balance or make a payment press 2.
- If you’re calling to move your existing TV service to Yukon TV press 3.
- To speak to a customer service representative press 4.
- To speak to a technical support technician press 5.
GCI Customer Service Hours
Live customer service representatives from GCI are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
GCI Customer Support Phones
- GCI Customer Support Phone is 1-800-800-4800. Live customer service representatives from GCI are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
- For Residential Customer Service (In Anchorage) you need to dial 1-907-265-5400. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
- For Business Customer Service you need to dial 1-800-800-7754. Live customer service representatives are available from 9:30am to 7pm Monday-Sunday.
- For Business Customer Service (In Anchorage) you need to dial 1-907-265-5454. Live customer service representatives are available from 9:30am to 7pm Monday-Sunday.
- For Residential Technical Support you need to dial 1-800-800-4800. Live customer service representatives are available from 7am to 9:30pm Monday-Sunday.
- For Residential Technical Support (In Anchorage) you need to dial 1-907-265-5400. Live customer service representatives are available from 7am to 9:30pm Monday-Sunday.
- For Business Technical Support you need to dial 1-833-844-4242. Live customer service representatives are available 24/7/365.
- For Business Technical Support (In Anchorage) you need to dial 1-907-646-4242. Live customer service representatives are available 24/7/365.
- For Rural Call Completion Support you need to dial 1-907-868-0730.
- For Advertise on GCI TV you need to dial 1-907-868-2553.
- For Corporate Contact you need to dial 1-800-770-7886 (Nationwide).
GCI Social Networks Customer Service
- GCI customer service could be contacted via GCI Facebook page. Typically GCIa customer service representative replies within an hour.
- You can also reach GCI support via GCI Twitter page
- You can view latest GCI photos on GCI Instagram page
- You can view latest GCI videos on GCI Youtube page
- You can message a live customer service representative using GCI Linkedin page
GCI Mailing Addresses
Feedback:
GCI, Attn: Customer Service, 2550 Denali Street, Suite 1000 Anchorage, AK 99503
Residential Payments:
GCI
PO Box 99016
Anchorage, AK 99509-9016
Business Phone/Internet Payments:
GCI
PO Box 99001
Anchorage, AK 99509-9001
GCI Business Mailing Address:
P.O. Box 99001
Anchorage, AK 99509-9001
Corporate Contact:
GCI
2550 Denali St., Ste 1000
Anchorage, AK 99503
GCI Live Chat Support
You can start a live chat session with a GCI Support Agent on the GCI Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right of your screen.
GCI support e-mail
- For Customer Service send an e-mail to [email protected]
- For Business Technical Support send an e-mail to [email protected]
- For Rural Call Completion Support send an e-mail to [email protected]
- For Advertise on GCI TV send an e-mail to [email protected]
GCI Fax Number
GCI does not have a fax number. Instead you can use 1-800-800-4800 phone number to contact GCI.
GCI Help Center
- You can get more information about GCI Customers on the GCI Customers Support page.
GCI Opening Hours
You can find more information about GCI opening hours on the GCI Stores Locator Page.