How to Talk to a Live Person in GCI Customer Service

If you need to speak to a live customer service representative in GCI Communication Corp customer service you need to dial 1-800-800-4800. To speak with a live agent, you need to press 4 (to speak to a customer service representative), then press 3 (for all other questions) and stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For prepaid FastPhone press 1.
  • To check your balance or make a payment press 2.
  • If you’re calling to move your existing TV service to Yukon TV press 3.
  • To speak to a customer service representative press 4.
  • To speak to a technical support technician press 5.

GCI Customer Service Hours

Live customer service representatives from GCI are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.

GCI Customer Support Phones

  • GCI Customer Support Phone is 1-800-800-4800. Live customer service representatives from GCI are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
  • For Residential Customer Service (In Anchorage) you need to dial 1-907-265-5400. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
  • For Business Customer Service you need to dial 1-800-800-7754. Live customer service representatives are available from 9:30am to 7pm Monday-Sunday.
  • For Business Customer Service (In Anchorage) you need to dial 1-907-265-5454. Live customer service representatives are available from 9:30am to 7pm Monday-Sunday.
  • For Residential Technical Support you need to dial 1-800-800-4800. Live customer service representatives are available from 7am to 9:30pm Monday-Sunday.
  • For Residential Technical Support (In Anchorage) you need to dial 1-907-265-5400. Live customer service representatives are available from 7am to 9:30pm Monday-Sunday.
  • For Business Technical Support you need to dial 1-833-844-4242. Live customer service representatives are available 24/7/365.
  • For Business Technical Support (In Anchorage) you need to dial 1-907-646-4242. Live customer service representatives are available 24/7/365.
  • For Rural Call Completion Support you need to dial 1-907-868-0730.
  • For Advertise on GCI TV you need to dial 1-907-868-2553.
  • For Corporate Contact you need to dial 1-800-770-7886 (Nationwide).

GCI Social Networks Customer Service

GCI Mailing Addresses

Feedback:
GCI, Attn: Customer Service, 2550 Denali Street, Suite 1000 Anchorage, AK 99503

Residential Payments:
GCI
PO Box 99016
Anchorage, AK 99509-9016

Business Phone/Internet Payments:
GCI
PO Box 99001
Anchorage, AK 99509-9001

GCI Business Mailing Address:
P.O. Box 99001
Anchorage, AK 99509-9001

Corporate Contact:
GCI
2550 Denali St., Ste 1000
Anchorage, AK 99503

GCI Live Chat Support

You can start a live chat session with a GCI Support Agent on the GCI Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right of your screen.

GCI support e-mail

GCI Fax Number

GCI does not have a fax number. Instead you can use 1-800-800-4800 phone number to contact GCI.

GCI Help Center

GCI Opening Hours

You can find more information about GCI opening hours on the GCI Stores Locator Page.

Reach Real Person in Gci by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Gci Facebook account or Gci Twitter account may get you a customer representative quickly, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Gci are provided above.

What to do if Gci Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Gci customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in GCI Customer Service are the most accurate.

If you successfully reached a live customer service agent in Gci please leave your instructions in the comments section below so everyone can use it.

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