If you need to speak to a live customer service representative in Georgia Unemployment customer service you need to dial 1-877-709-8185. To speak with a live agent, you need to press 1 (for English) and stay on the line (typical waiting time is about 40-55 minutes).

Georgia Unemployment Customer Service Hours

Live customer service representatives from Georgia Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Georgia Unemployment Customer Support Phones

• GA Unemployment Insurance (UI) Customer Support Phone is 1-877-709-8185 (in all other areas) or 1-404-232-3001 (in Metro Atlanta). Live customer service representatives from Georgia Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
• For Fraud Hotline you need to dial 1-404-232-3440.
• For Appeals to the Board of Review you need to dial 1-404-232-3325.
• For Appeals to Hearing Officers you need to dial 1-404-232-3900.
• For Electronic Wage Reporting you need to dial 1-404-232-3265.
• For Employer Claim Charges you need to dial 1-404-232-3030.
• For Employer Tax Liability you need to dial 1-404-232-3301.
• For Employer Tax Rates you need to dial 1-404-232-3300.
• For Employer Tax Reports/Filing you need to dial 1-404-232-3220.
• For General Tax Information you need to dial 1-404-232-3320.
• For Interstate Claims you need to dial 1-404-232-3090.
• For New Employer Accounts you need to dial 1-404-232-3301.
• For Partial Claims Filing for Employers you need to dial 1-404-232-3050.
• For UI Policies and Procedures you need to dial 1-404-232-3180.
• For Tax Administration you need to dial 1-404-232-3320.

Georgia Department of Labor Social Networks Customer Service

• Georgia Department of Labor customer service could be contacted via Georgia Department of Labor Facebook page. Typically Georgia Department of Labor customer service representative replies within an hour.
• You can also reach GA Dept. of Labor support via GA Dept. of Labor Twitter page
• You can view latest GeorgiaDOL videos on GeorgiaDOL Youtube page
• You can message a live customer service representative using Georgia Department of Labor Linkedin page

Georgia Works – Career Center Locations

You can find all Georgia Works Career Offices on the Georgia Works Locations page. All offices are open from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.

GA Unemployment Live Chat Support

Georgia Unemployment doesn’t offer live chat support. The best way to contact Georgia Unemployment is to call them at 1-877-709-8185 (in all other areas) or 1-404-232-3001 (in Metro Atlanta).

GA Unemployment support e-mail

• For general questions about Georgia Unemployment Insurance (UI) use the following Georgia Unemployment contact form

Georgia Unemployment Insurance (UI) Help Center

• You can get more information about Georgia Unemployment Insurance (UI) Customers on the Georgia Unemployment Insurance Customers Support page.

Georgia Unemployment Opening Hours

Monday 8am to 4:30pm
Tuesday 8am to 4:30pm
Wednesday 8am to 4:30pm
Thursday 8am to 4:30pm
Friday 8am to 4:30pm
Saturday closed
Sunday closed