If you need to contact a live person in Frontier Communications customer service you need to dial 1-800-921-8101. First of all, you need to press 4 at the first prompt, after that press 2 or stay on the line and the automated phone system will connect you to a live customer service agent from Frontier Communications.
Alternatively you can use the following other available options:
- If you are calling about an order or trouble report your recently placed press 2.
- If you are already a Frontier customer press 3.
- If you are not yet a Frontier customer press 4.
If you press 4 in the above menu you will get the following sub-menu:
- If you are calling about the Frontier account starting with 562-430-5964 press 1.
- Otherwise press 2.
Frontier Communications Customer Service Hours
Live customer service representatives from Frontier Communications are available from 8am to 9pm EST Monday-Friday, from 8am to 8pm EST Saturday.
Frontier Communications Customer Service Phones
- Frontier Communications customer service phone number is 1-800-921-8101. Live customer service representatives are available from 8am to 9pm EST Monday-Friday, from 8am to 8pm EST Saturday.
- For Business Customer Service you need to dial 1-800-921-8102.
- For Collections you need to dial 1-800-921-8105.
- For Enterprise Support you need to dial 1-888-637-9620.
- To Make a Payment you need to dial 1-800-801-6652.
- For Spanish Customer Service you need to dial 1-800-921-8103.
- For Mandarin Customer Service you need to dial 1-844-320-4424.
- For Cantonese Customer Service you need to dial 1-844-320-4421.
- For Japanese Customer Service you need to dial 1-844-320-4422.
- For Korean Customer Service you need to dial 1-844-320-4423.
- For Vietnamese Customer Service you need to dial 1-844-320-4426.
- For Tagalog Customer Service you need to dial 1-844-320-4425.
Frontier Communications Social Networks Customer Service
- Frontier Communications customer service could be contacted via Frontier Communications Facebook page. Typically customer service representative replies within an hour.
- You can also reach Frontier Communications support via Frontier Communications Twitter page
- You can view latest Frontier Communications videos on Frontier Communications Youtube page
Frontier Communications Help Page
You can view more information about Frontier Communications on the Frontier Communications Help Page.
Frontier Communications Live Chat Support
You can start a live chat session with a Frontier Communications Support Agent on the Frontier Communications Contact page by clicking the “Chat” red button.
Frontier Communications Mailing Addresses
Office of the President:
P.O. Box 5156
Tampa, FL 33675
Frontier Communications support e-mail
Frontier Communications doesn’t offer live support e-mail. Best way to contact Frontier Communications is to call them at 1-800-921-8101.