How to Talk to a Live Person in Ford Credit Customer Service

If you need to speak to a live customer service representative in Ford Motor Credit customer service you need to dial 1-800-727-7000. To speak with a live agent, you need to press 0 (to speak to a customer service representative) or stay on the line (typical waiting time is about 5-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To make a payment by phone press 1.
  • For assistance with online account manager press 2.
  • For a past due account press 3.
  • For information on the interest paid on your account press 4.
  • To speak to a customer service representative press 0.

Ford Motor Credit Customer Service Hours

Live customer service representatives from Ford Motor Credit are available from 7am to 8pm CT Monday-Friday, from 7am to 5pm CT Saturday, Sunday.

Ford Motor Credit Customer Support Phones

  • Ford Motor Credit Customer Support Phone is 1-800-727-7000. Live customer service representatives from Ford Motor Credit are available from 7am to 8pm CT Monday-Friday, from 7am to 5pm CT Saturday, Sunday.

Ford Motor Credit Social Networks Customer Service

Ford Motor Credit Live Chat Support

Ford Motor Credit doesn’t offer live chat support. The best way to contact Ford Motor Credit is to call them at 1-800-727-7000.

Ford Motor Credit support e-mail

To contact Ford Motor Credit via e-mail you need to go to the Ford Motor Credit Contact page, fill in the form and press the “Submit” button.

Ford Motor Credit Fax Number

Ford Motor Credit does not have a fax number. Instead you can use 1-800-727-7000 phone number to contact Ford Motor Credit.

Ford Motor Credit Help Center

Ford Motor Credit Opening Hours

Monday 7am to 8pm CT
Tuesday 7am to 8pm CT
Wednesday 7am to 8pm CT
Thursday 7am to 8pm CT
Friday 7am to 8pm CT
Saturday 7am to 5pm CT
Sunday closed

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