If you need to speak to a live customer service representative in Ford Motor Credit customer service you need to dial 1-800-727-7000. To speak with a live agent, you need to press 0 (to speak to a customer service representative) or stay on the line (typical waiting time is about 5-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• To make a payment by phone press 1.
• For assistance with online account manager press 2.
• For a past due account press 3.
• For information on the interest paid on your account press 4.
• To speak to a customer service representative press 0.

Ford Motor Credit Customer Service Hours

Live customer service representatives from Ford Motor Credit are available from 7am to 8pm CT Monday-Friday, from 7am to 5pm CT Saturday, Sunday.

Ford Motor Credit Customer Support Phones

• Ford Motor Credit Customer Support Phone is 1-800-727-7000. Live customer service representatives from Ford Motor Credit are available from 7am to 8pm CT Monday-Friday, from 7am to 5pm CT Saturday, Sunday.

Ford Motor Credit Social Networks Customer Service

• You can reach Ford Motor Credit support via Ford Credit Twitter page

Ford Motor Credit Live Chat Support

Ford Motor Credit doesn’t offer live chat support. The best way to contact Ford Motor Credit is to call them at 1-800-727-7000.

Ford Motor Credit support e-mail

To contact Ford Motor Credit via e-mail you need to go to the Ford Motor Credit Contact page, fill in the form and press the “Submit” button.

Ford Motor Credit Fax Number

Ford Motor Credit does not have a fax number. Instead you can use 1-800-727-7000 phone number to contact Ford Motor Credit.

Ford Motor Credit Help Center

• You can get more information about Ford Motor Credit Customers on the Ford Motor Credit Customers Support page.

Ford Motor Credit Opening Hours

Monday 7am to 8pm CT
Tuesday 7am to 8pm CT
Wednesday 7am to 8pm CT
Thursday 7am to 8pm CT
Friday 7am to 8pm CT
Saturday 7am to 5pm CT
Sunday closed

Ford Credit Headquarters

View Ford Credit headquarters location on a map.

Reach Real Person in Ford Credit by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Ford Credit Facebook account or Ford Credit Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Ford Credit are provided above.

What to do if Ford Credit Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Ford Credit customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Ford Credit Customer Service are the most accurate.

If you successfully reached a live customer service agent in Ford Credit please leave your instructions in the comments section below so everyone can use it.