How to Talk to a Live Person in Florida Blue Customer Service

If you need to speak to a live customer service representative in Florida Blue customer service you need to dial 1-800-352-2583. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • Say “Medical” or press 1.
  • Say “Pharmacy” or press 2.
  • Say “Dental Information” or press 3.

Florida Blue Customer Service Hours

Live customer service representatives from Florida Blue are available from 8am to 6pm ET Monday-Friday, Saturday-Sunday closed.

Florida Blue Customer Service Phones

  • Florida Blue customer service phone number is 1-800-352-2583. Live customer service representatives from Florida Blue are available from 8am to 6pm EST Monday-Friday, Saturday-Sunday closed.
  • For Physicians & Providers you need to dial 1-800-727-2227.
  • For Florida Blue Centers you need to dial 1-877-352-5830.
  • For Medicare Members you need to dial 1-866-215-0539.
  • For Media Inquiries you need to dial 1-904-905-7864.
  • For Employers & Benefit Administrators you need to dial 1-866-946-2583.
  • For Individual and Family Plans (Sales Information) you need to dial 1-877-465-1125.
  • For Group Sales you need to dial 1-800-955-2227.

Florida Blue Social Networks Customer Service

Florida Blue Mailing Addresses

Individual Health and Dental Affordable Care Act Plans (Effective after 1/1/14)(Payments):
Florida Blue
P.O. Box 660879
Dallas, TX 75266-0879

Individual Health and Dental Plans (Effective before 1/1/14)(Payments):
Florida Blue
P.O. Box 660295
Dallas, TX 75266-0925

Life Insurance for Individual or Employer Groups(Payments):
Florida Combined Life Insurance Company
P.O. Box 45132
Jacksonville, FL 32232

Medicare Plans(Payments):
Florida Blue Medicare
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289

Pre-paid Dental Insurance for Individuals or
Employer Groups(Payments):
Florida Combined Life Insurance Company
P.O. Box 211778
Kansas City, MO 64121-1778

Ancillary PPO Dental or Vision Insurance for
Employer Groups(Payments):
Florida Blue Group Ancillary
Dept. 1158
P.O. Box 121158
Dallas, TX 75321-1158

Medicare(non-payments):
Florida Blue Medicare Mail
P. O. Box 45296
Jacksonville, FL 32232-5296

Individual(non-payments):
Florida Blue
P. O. Box 1798
Jacksonville, FL 32231-0014

Florida Blue Live Chat Support

Florida Blue doesn’t offer live chat support. The best way to contact Florida Blue is to call them at 1-800-352-2583.

Florida Blue support e-mail

Florida Blue doesn’t offer live support via e-mail. For live customer service dial 1-800-352-2583 phone number.

Florida Blue Help Center

You can get more information about Florida Blue on the Florida Blue Contact page.

Florida Blue Opening Hours

You can find more information about Florida Blue opening hours on the Florida Blue Locations Page.

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