If you need to contact a live person in Fitbit customer service you need to dial 1-877-623-4997. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-2 minutes).
For your convenience below is the main menu:
- If you would like to place an order or have questions about an order press 1.
- For questions about the Aria or Aria Wi-Fi Smart Scale press 2.
- For assistance with your Fitbit device press 3.
- For all other inquiries press 4.
Fitbit Customer Service Hours
Fitbit live customer service agents are available from 4am to 9pm PT seven days a week.
Fitbit Phone Customer Service
Fitbit customer service phone number is 1-877-623-4997.
Fitbit Social Networks Customer Service
- Fitbit customer service could be contacted via Fitbit Facebook page
- You can also reach Fitbit support via Fitbit Twitter page
- You can view latest Fitbit photos on Fitbit Instagram page
- You can view latest Fitbit videos on Fitbit Youtube page
Fitbit Help Forums
You can ask a question about Fitbit on the Fitbit Help Forums.
Fitbit Live Chat Support
You can start a live chat session with a Fitbit Support Agent on the Fitbit Contact page by clicking the “Live Chat” button. Live customer service agents are available 24 hours a day seven days a week.
Fitbit e-mail Customer Service
To contact Fitbit via e-mail use following Fitbit contact form by clicking the “Email us” button.