If you need to contact a live person in Fitbit customer service you need to dial 1-877-623-4997. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-2 minutes).
For your convenience below is the main menu:
- If you would like to place an order or have questions about an order press 1.
- For questions about the Aria or Aria Wi-Fi Smart Scale press 2.
- For assistance with your Fitbit device press 3.
- For all other inquiries press 4.
Fitbit Customer Service Hours
Fitbit live customer service agents are available from 4am to 9pm PT seven days a week.
Fitbit Phone Customer Service
Fitbit customer service phone number is 1-877-623-4997.
Fitbit Social Networks Customer Service
- Fitbit customer service could be contacted via Fitbit Facebook page
- You can also reach Fitbit support via Fitbit Twitter page
- You can view latest Fitbit photos on Fitbit Instagram page
- You can view latest Fitbit videos on Fitbit Youtube page
Fitbit Help Forums
You can ask a question about Fitbit on the Fitbit Help Forums.
Fitbit Live Chat Support
You can start a live chat session with a Fitbit Support Agent on the Fitbit Contact page by clicking the “Live Chat” button. Live customer service agents are available 24 hours a day seven days a week.
Fitbit e-mail Customer Service
To contact Fitbit via e-mail use following Fitbit contact form by clicking the “Email us” button.
View Fitbit headquarters location on a map.
Reach Real Person in Fitbit by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Fitbit Facebook account or Fitbit Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Fitbit are provided above.
What to do if Fitbit Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Fitbit customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Fitbit Customer Service are the most accurate.
If you successfully reached a live customer service agent in Fitbit please leave your instructions in the comments section below so everyone can use it.