How to Talk to a Live Person in First Citizens Bank Customer Service

If you need to speak to a live customer service representative in First Citizens Bank customer service you need to dial 1-888-323-4732. To speak with a live agent, you need to stay on the line (typical waiting time is about 2-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • Say “Personal banking” or press 1.
  • Say “Business banking” or press 2.
  • Say “Fraudulent account” or press 3.
  • Say “New account” or press 4.

First Citizens Bank Customer Service Hours

Live customer service representatives from First Citizens Bank are available from 7am to 11pm Monday-Sunday.

First Citizens Bank Customer Service Phones

  • First Citizens Bank customer service phone number is 1-888-323-4732. Live customer service representatives from First Citizens Bank are available from 7am to 11pm Monday-Sunday.
  • For Business Customer Support you need to dial 1-866-322-4249.
  • For Insurance you need to dial 1-888-322-4678.
  • For Mobile Banking you need to dial 1-855-322-6624.
  • For Merchant Services you need to dial 1-800-564-1774.
  • For Mortgage Customer Service you need to dial 1-800-845-3161.

First Citizens Bank Social Networks Customer Service

First Citizens Bank Live Chat Support

First Citizens Bank doesn’t offer live chat support. The best way to contact First Citizens Bank is to call them at 1-888-323-4732.

First Citizens Bank support e-mail

To contact First Citizens Bank via e-mail go to First Citizens Bank Contact page and click “SEND MESSAGE” blue button.

First Citizens Bank Help Center

You can get more information about First Citizens Bank on the First Citizens Bank Information page.

First Citizens Bank Opening Hours

You can get more information about First Citizens Bank opening hours on the First Citizens Bank Locations Page.

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