If you need to contact a live person in Fingerhut customer service you need to dial 1-800-208-2500. To speak with a live agent, you need to enter last 4 digits of your social security number, then enter your 10 digits customer number including all zeroes, after that press 0 at the main menu and stay on the line (typical waiting time is about 1-3 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For payments press 1.
- For order status press 2.
- For account information press 3.
- For returns press 4.
- To place an order press 5.
- For safeline press 6.
- For other infomation press 0.
Fingerhut Customer Service Hours
Fingerhut live customer service agents are available from 8am to 8am CST Monday-Friday.
Fingerhut Customer Service Phones
- Fingerhut customer service phone number is 1-800-208-2500. Live customer service agents are available from 8am to 8pm CST Monday-Friday.
- To place an order you need to dial 1-800-603-7052. Live customer service agents are available 24 hours a day seven days a week.
- For En Espanol you need to dial 1-800-556-3208.
- You can see list of manufacturers contact information on the Fingerhut information page.
Fingerhut Social Networks Customer Service
- Fingerhut customer service could be contacted via Fingerhut Facebook page. Typically customer service representative replies within an hour.
- You can also reach Fingerhut support via Fingerhut Twitter page
- You can view latest Fingerhut videos on Fingerhut Youtube page
Fingerhut Mailing Addresses
For Customer Service:
Fingerhut Customer Service
6250 Ridgewood Road
St. Cloud, MN 56303
For Fingerhut Advantage Credit Accounts:
PO Box 70281
Philadelphia, PA 19176-0281
For Fingerhut FreshStart Account Credit Accounts:
PO Box 70283
Philadelphia, PA 19176-0283
Fingerhut Live Chat Support
Fingerhut doesn’t offer live chat support. Best way to contact Fingerhut is to call them at 1-800-208-2500.
Fingerhut e-mail Customer Service
To contact Fingerhut via e-mail fill the following contact form and submit it by clicking the “Email Us” button. Response within 2 business days.