If you need to talk to a live person at Fifth Third Bank customer service you need to dial 1-800-972-3030 phone number. To get connected to a live customer service you should listen to all the automatic messages (it will include multiple prompts to enter your card or account number and a menu with options) and at the end, you will be connected to a live agent. Call-center is available Monday-Friday from 7am to 8pm EST, Saturday from 8:30am to 5pm EST, closed Sunday.
At the beginning of the call the automated system will ask you to enter your card or social security number or to enter your account. If you have your card or social security number available you can enter it there which may get you a live customer support quicker. If you don’t have the card number then you can just keep listening until the end of the menu prompts and the system will connect you to a live agent.
If you want to report your card lost or stolen, open a new account or calling on behalf of the customer you need to press the star key when prompted.
The automated phone system will ask for your card or account number three times and then it will offer you the following menu:
- If you are calling to report a card lost or stolen, or in regards to an email text, or phone call received regarding your credit or debit card press 1
- Checking or saving press 2
- Internet or mobile banking support press 3
- Credit cards press 4
- Mortgage press 5
- Loans press 6
- Lease press 7
- Disputes center press 8
- Anything else press 9
Fifth Third Bank Customer Service Options
Fifth Third Bank Phone Customer Service
You can reach Fifth Third Bank customer service via 1-800-972-3030.
For questions on any Fifth Third loan requiring insurance, you need to dial 1-888-580-7858.
Use 1-877-833-6197 phone number if the transactions are fraudulent.
If you need to speak about lost or stolen card you need to dial 1-800-782-0279.
Fifth Third Social Networks Customer Service
- Fifth Third customer service on Facebook could be reached on Fifth Third Facebook page
- Fifth Third customer service on Twitter could be reached on Fifth Third Twitter page
- Fifth Third customer service on Youtube could be reached on Fifth Third Youtube page
Fifth Third Customer Service Mailing Addresses
For Mortgage Loans send mail to:
Fifth Third Bank
5050 Kingsley Dr., MD# 1MOCFP
Cincinnati, OH 45263
Use below mailing address for questions on any Fifth Third loan requiring insurance:
Fifth Third Bank ISAOA/ATIMA
PO Box 1266
Minneapolis MN 55440-1266