If you need to talk to a live person at Fifth Third Bank customer service you need to dial 1-800-972-3030 phone number. To get connected to a live customer service you should listen to all the automatic messages (it will include multiple prompts to enter your card or account number and a menu with options) and at the end, you will be connected to a live agent. Call-center is available Monday-Friday from 7am to 8pm EST, Saturday from 8:30am to 5pm EST, closed Sunday.
At the beginning of the call the automated system will ask you to enter your card or social security number or to enter your account. If you have your card or social security number available you can enter it there which may get you a live customer support quicker. If you don’t have the card number then you can just keep listening until the end of the menu prompts and the system will connect you to a live agent.
If you want to report your card lost or stolen, open a new account or calling on behalf of the customer you need to press the star key when prompted.
The automated phone system will ask for your card or account number three times and then it will offer you the following menu:
- If you are calling to report a card lost or stolen, or in regards to an email text, or phone call received regarding your credit or debit card press 1
- Checking or saving press 2
- Internet or mobile banking support press 3
- Credit cards press 4
- Mortgage press 5
- Loans press 6
- Lease press 7
- Disputes center press 8
- Anything else press 9
Fifth Third Bank Customer Service Options
Fifth Third Bank Phone Customer Service
You can reach Fifth Third Bank customer service via 1-800-972-3030.
For questions on any Fifth Third loan requiring insurance, you need to dial 1-888-580-7858.
Use 1-877-833-6197 phone number if the transactions are fraudulent.
If you need to speak about lost or stolen card you need to dial 1-800-782-0279.
Fifth Third Social Networks Customer Service
- Fifth Third customer service on Facebook could be reached on Fifth Third Facebook page
- Fifth Third customer service on Twitter could be reached on Fifth Third Twitter page
- Fifth Third customer service on Youtube could be reached on Fifth Third Youtube page
Fifth Third Customer Service Mailing Addresses
For Mortgage Loans send mail to:
Fifth Third Bank
5050 Kingsley Dr., MD# 1MOCFP
Cincinnati, OH 45263
Use below mailing address for questions on any Fifth Third loan requiring insurance:
Fifth Third Bank ISAOA/ATIMA
PO Box 1266
Minneapolis MN 55440-1266
Fifth Third Bank Headquarters
Reach Real Person in Fifth Third Bank by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Fifth Third Bank Facebook account or Fifth Third Bank Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Fifth Third Bank are provided above.
What to do if Fifth Third Bank Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Fifth Third Bank customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Fifth Third Bank Customer Service are the most accurate.
If you successfully reached a live customer service agent in Fifth Third Bank please leave your instructions in the comments section below so everyone can use it.