If you need to speak to a live customer service representative in FedLoan you need to dial 1-800-655-3813. To speak with a live agent, you need to press 2 (to reach a school service representative) and stay on the line (typical waiting time is about 5-30 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For password resets press 1.
• To reach a school service representative press 2.

FedLoan Customer Service Hours

Live customer service representatives from FedLoan are available from 8am to 9pm ET Monday-Friday, Saturday-Sunday closed.

FedLoan Customer Support Phones

• FedLoan Customer Support Phone is 1-800-655-3813. Live customer service representatives from FedLoan are available from 8am to 9pm ET Monday-Friday, Saturday-Sunday closed.
• For Loan Holder Consolidation Support you need to dial 1-717-720-2110. Live customer service representatives are available from 8am to 5pm ET Monday-Friday, Saturday-Sunday closed.

FedLoan Social Networks Customer Service

• You can reach FedLoan support via FedLoan Twitter page. Live customer service representatives are available from 9am to 5pm ET Monday-Friday, Saturday-Sunday closed.

FedLoan Live Chat Support

FedLoan doesn’t offer live chat support. The best way to contact FedLoan is to call them at 1-800-655-3813.

FedLoan support e-mail

• To contact FedLoan support send an e-mail to [email protected]
• For underpayments send an e-mail to [email protected]
• For overpayments send an e-mail to [email protected]
• For Partner send an e-mail to [email protected]

FedLoan Fax Number

FedLoan does not have a fax number. Instead you can use 1-800-655-3813 phone number to contact FedLoan.

FedLoan Help Center

• You can get more information about FedLoan Customers on the FedLoan Customers Support page.

FedLoan Opening Hours

Monday 8am to 9pm ET
Tuesday 8am to 9pm ET
Wednesday 8am to 9pm ET
Thursday 8am to 9pm ET
Friday 8am to 9pm ET
Saturday closed
Sunday closed

Fedloan Headquarters

View Fedloan headquarters location on a map.

Reach Real Person in Fedloan by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Fedloan Facebook account or Fedloan Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Fedloan are provided above.

What to do if Fedloan Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Fedloan customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in FedLoan Customer Service are the most accurate.

If you successfully reached a live customer service agent in Fedloan please leave your instructions in the comments section below so everyone can use it.