Number for Live PersonIf you need to speak to a live customer service representative in FedLoan you need to dial 1-800-655-3813. To speak with a live agent, you need to press 2 (to reach a school service representative) and stay on the line (typical waiting time is about 5-30 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For password resets press 1.
- To reach a school service representative press 2.
FedLoan Customer Service Hours
Live customer service representatives from FedLoan are available from 8am to 9pm ET Monday-Friday, Saturday-Sunday closed.
FedLoan Customer Support Phones
- FedLoan Customer Support Phone is 1-800-655-3813. Live customer service representatives from FedLoan are available from 8am to 9pm ET Monday-Friday, Saturday-Sunday closed.
- For Loan Holder Consolidation Support you need to dial 1-717-720-2110. Live customer service representatives are available from 8am to 5pm ET Monday-Friday, Saturday-Sunday closed.
FedLoan Social Networks Customer Service
- You can reach FedLoan support via FedLoan Twitter page. Live customer service representatives are available from 9am to 5pm ET Monday-Friday, Saturday-Sunday closed.
FedLoan Live Chat Support
FedLoan doesn’t offer live chat support. The best way to contact FedLoan is to call them at 1-800-655-3813.
FedLoan support e-mail
- To contact FedLoan support send an e-mail to [email protected]
- For underpayments send an e-mail to [email protected]
- For overpayments send an e-mail to [email protected]
- For Partner send an e-mail to [email protected]
FedLoan Fax Number
FedLoan does not have a fax number. Instead you can use 1-800-655-3813 phone number to contact FedLoan.
FedLoan Help Center
- You can get more information about FedLoan Customers on the FedLoan Customers Support page.
FedLoan Opening Hours
Monday 8am to 9pm ET
Tuesday 8am to 9pm ET
Wednesday 8am to 9pm ET
Thursday 8am to 9pm ET
Friday 8am to 9pm ET
Saturday closed
Sunday closed