How to Talk to a Live Person in FBI Customer Service

If you need to speak to a live customer service representative in the Federal Bureau of Investigation (FBI) customer service you need to dial 1-800-225-5324. To speak with a live agent, you need to press 6 (if you are calling about any other issue) and stay on the line (the
typical waiting time is about 1-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To report a tip on a FBI case currently highly news press 1.
  • To report a tip about threats to national security press 2.
  • To report a suspicious email, hacked email or ID theft press 3.
  • To report mortgage fraud press 4.
  • To report gift card fraud, identity theft press 5.
  • If you are calling about any other issue press 6.
  • To repeat this menu press the pound key.

FBI Customer Service Hours

Live customer service representatives from the FBI are available 24 hours a day seven days a week.

FBI Customer Support Phones

  • FBI Customer Support Phone is 1-800-225-5324. Live customer service representatives from the FBI are available 24 hours a day seven days a week.
  • For Contact FBI Headquarters you need to dial 1-202-324-3000.

FBI Social Networks Customer Service

FBI Mailing Addresses

FBI Headquarters:
935 Pennsylvania Avenue, NW
Washington, D.C. 20535-0001

FBI Live Chat Support

FBI doesn’t offer live chat support. The best way to contact FBI is to call them at 1-800-225-5324.

FBI support e-mail

FBI doesn’t offer live support via e-mail.

FBI Fax Number

FBI does not have a fax number. Instead you can use 1-800-225-5324 phone number to contact FBI.

FBI Help Center

FBI Opening Hours

24/7

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