How to Talk to a Live Person in FAFSA Customer Service

If you need to talk to a live person in FAFSA customer service you need to dial 1-800-433-3243. This phone number is available 24 hours a day seven days a week. If you need additional assistance live agents are available Monday – Friday from 8am through 11pm EST, Saturday and Sunday from 11am through 5pm EST excluding holidays. To speak with an agent, you need to dial 1-800-433-3243 and say “speak with a customer service representative” (typical waiting time is about 1-4 minutes) and stay on the line.

For your convenience below are other options available via Federal Student Aid automated phone system.

  • For the status of your application, the status of your correction or to request a copy of your student aid report say “application status”.
  • To obtain a copy of a student report say “report”.
  • For information on existing student loans say “loans”.
  • For help with FSA ID say “help ID”.
  • For more information on federal student ID information say “more information”.

FAFSA Service Options

FAFSA Customer Service Hours

FAFSA live customer service agents are available Monday-Friday from 8am through 11pm EST, Saturday and Sunday from 11am through 5pm EST excluding holidays.

FAFSA Phone Customer Service

  • For International Caller you need to dial 1-334-523-2691.
  • For Hearing Impaired you need to dial 1-800-730-8913.
  • FAFSA¬†Social Networks Customer Service

    FAFSA Help Center

    You can ask a question about FAFSA on the following page.

    FAFSA Live Chat Customer Service

    You can start a chat session with a FAFSA support representative on the https://studentaidhelp.ed.gov/app/chat/chat_launch/chat_data/.

    Fafsa Headquarters

    View Fafsa headquarters location on a map.

    Reach Real Person in Fafsa by Phone, Live Chat, Social Network

    Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Fafsa Facebook account or Fafsa Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Fafsa are provided above.

    What to do if Fafsa Contact Number Is Not Working?

    It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Fafsa customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in FAFSA Customer Service are the most accurate.

    If you successfully reached a live customer service agent in Fafsa please leave your instructions in the comments section below so everyone can use it.

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