How to Talk to a Live Person in ExxonMobil Customer Service

If you need to speak to a live customer service representative in ExxonMobil customer service you need to dial 1-800-243-9966. To speak with a live agent, you need to press 1, then press 2 (to use social security number), enter 9 digits social security number and stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For inquiries related to your Exxon smart cards such as account questions or changes, lost or stolen cards, unrecognized charges or payments press 1.
  • To share your experience at Exxon service station press 2.
  • For a mobile application Exxon Mobil Rewards+ press 3.
  • For a loyalty program Exxon Mobil Rewards+ press 4.
  • Didn’t hear what you were looking for – press 5.

ExxonMobil Customer Service Hours

Live customer service representatives from ExxonMobil are available 24 hours a day seven days a week.

ExxonMobil Customer Service Phones

  • ExxonMobil customer service phone number is 1-800-243-9966. Live customer service representatives from ExxonMobil are available 24 hours a day seven days a week.
  • For Exxon Mobil Rewards+™ program you need to dial 1-888-REWARD+ (888-739-2730). Live customer service representatives from ExxonMobil are available from 9am to 7pm EST Monday-Friday, Saturday-Sunday closed.
  • For Exxon Mobil Rewards+ app you need to dial 1-800-243-9966.
  • For Gift Cards you need to dial 1-800-972-7481. Live customer service representatives from ExxonMobil are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

ExxonMobil Social Networks Customer Service

ExxonMobil Mailing Addresses

ExxonMobil Chemical:
22777 Springwoods Village Parkway
Spring, TX 77389-1425

ExxonMobil Sales & Supply LLC:
22777 Springwoods Village Parkway
Spring, Texas 77389

Consumer Cards:
ExxonMobil
Processing Center
P.O. Box 688938
Des Moines, IA 50368-8938

ExxonMobil Live Chat Support

ExxonMobil doesn’t offer live chat support. The best way to contact ExxonMobil is to call them at 1-800-243-9966.

ExxonMobil support e-mail

ExxonMobil Help Center

You can get more information about ExxonMobil on the ExxonMobil FAQ page.

ExxonMobil Opening Hours

24 hours a day seven days a week.

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