If you need to speak to a live customer service representative in Evergy customer service you need to dial 1-800-383-1183. To speak with a live agent, you need to say “To speak with someone” and stay on the line (typical waiting time is about 2-10 minutes).
Evergy Customer Service Hours
Live customer service representatives from Evergy are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
Evergy Customer Support Phones
- Evergy Customer Support Phone is 1-800-383-1183 (for Kansas Central) and 1-888-471-5275 (for Kansas Metro, Missouri Metro and Missouri West). Live customer service representatives from Evergy are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
- For Billing questions you need to dial 1-800-544-4857 (in MO). Live customer service representatives are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
Evergy Fax Number
Evergy does not have a fax number. Instead you can use 1-800-383-1183 phone number to contact Evergy.
Evergy Social Networks Customer Service
- Evergy customer service could be contacted via Evergy Facebook page. Typically Evergy customer service representative replies within an hour.
- You can also reach Evergy support via Evergy Twitter page
- You can message a live customer service representative using Evergy Linkedin page
- You can view latest Evergy videos on Evergy Youtube page
Evergy Support Community
You can get the answers to your questions about Evergy on the Evergy Forum page. Community Support representative are available 24 hours a day seven days a week.
Evergy Live Chat Support
Evergy doesn’t offer live chat support. The best way to contact Evergy is to call them at 1-800-383-1183.
Evergy support e-mail
Evergy doesn’t offer live support via e-mail.
Evergy Help Center
- You can get more information about Evergy Customers on the Evergy Customers Support page.
Evergy Opening Hours
Monday 7am to 6pm
Tuesday 7am to 6pm
Wednesday 7am to 6pm
Thursday 7am to 6pm
Friday 7am to 6pm
Reach Real Person in Evergy by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Evergy Facebook account or Evergy Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Evergy are provided above.
What to do if Evergy Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Evergy customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Evergy Customer Service are the most accurate.
If you successfully reached a live customer service agent in Evergy please leave your instructions in the comments section below so everyone can use it.