If you need to speak to a live customer service representative in Evergy customer service you need to dial 1-800-383-1183. To speak with a live agent, you need to say “To speak with someone” and stay on the line (typical waiting time is about 2-10 minutes).

Evergy Customer Service Hours

Live customer service representatives from Evergy are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.

Evergy Customer Support Phones

• Evergy Customer Support Phone is 1-800-383-1183 (for Kansas Central) and 1-888-471-5275 (for Kansas Metro, Missouri Metro and Missouri West). Live customer service representatives from Evergy are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
• For Billing questions you need to dial 1-800-544-4857 (in MO). Live customer service representatives are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.

Evergy Fax Number

Evergy does not have a fax number. Instead you can use 1-800-383-1183 phone number to contact Evergy.

Evergy Social Networks Customer Service

• Evergy customer service could be contacted via Evergy Facebook page. Typically Evergy customer service representative replies within an hour.
• You can also reach Evergy support via Evergy Twitter page
• You can message a live customer service representative using Evergy Linkedin page
• You can view latest Evergy videos on Evergy Youtube page

Evergy Support Community

You can get the answers to your questions about Evergy on the Evergy Forum page. Community Support representative are available 24 hours a day seven days a week.

Evergy Live Chat Support

Evergy doesn’t offer live chat support. The best way to contact Evergy is to call them at 1-800-383-1183.

Evergy support e-mail

Evergy doesn’t offer live support via e-mail.

Evergy Help Center

• You can get more information about Evergy Customers on the Evergy Customers Support page.

Evergy Opening Hours

Monday 7am to 6pm
Tuesday 7am to 6pm
Wednesday 7am to 6pm
Thursday 7am to 6pm
Friday 7am to 6pm
Saturday closed
Sunday closed