If you need to contact a live person in Esurance customer service you need to dial 1-800-378-7262. To speak with a live agent, you need to stay on the line (typical waiting time is about 3-4 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you have a quote or wish to purchase a new policy say “quote” or press 1.
• For questions or changes to your policy or coverage say “customer service” or press 2.
• If you have been in an accident or have damage to your home or vehicle and need to file a claim or have questions about an existing claim say “claims” or press 3.
• If you know your party’s extension say “extension” or press 4.
• To hear the menu again say “repeat” or press 5.

Esurance Customer Service Hours

Live customer service representatives from Esurance are available from 6am to 12am CT Monday-Sunday.

Esurance Customer Service Phones

• Esurance customer service phone number is 1-800-378-7262. Live customer service representatives from Esurance are available from 6am to 12am CST Monday-Sunday.
• For homeowners insurance claims you need to dial 1-866-439-5633.

Esurance Social Networks Customer Service

• Esurance customer service could be contacted via Esurance Facebook page. Typically customer service representative replies within an hour.
• You can also reach Esurance support via Esurance Twitter page
• You can view latest Esurance videos on Esurance Youtube page
• You can view latest Esurance photos on Esurance Instagram page

Esurance Live Chat Support

Esurance doesn’t offer live chat support. Best way to contact Esurance is to call them at 1-800-997-1654.

Esurance Mailing Addresses

Customer Service:
Esurance Customer Service
P.O. Box 5250
Sioux Falls, SD 57117-5258

Corporate headquarters:
Esurance
650 Davis Street
San Francisco, CA 94111

Prior insurance documents:
Esurance Sales Fulfillment
P.O. Box 5262
Sioux Falls, SD 57117-5262

Any other documents:
Esurance Customer Service
P.O. Box 5250
Sioux Falls, SD 57117-5250

Esurance support e-mail

To contact Esurance via e-mail fill the following contact form.

Esurance Headquarters

View Esurance headquarters location on a map.

Reach Real Person in Esurance by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Esurance Facebook account or Esurance Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Esurance are provided above.

What to do if Esurance Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Esurance customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Esurance Customer Service are the most accurate.

If you successfully reached a live customer service agent in Esurance please leave your instructions in the comments section below so everyone can use it.