If you need to speak to a live customer service representative in Employment and Support Allowance (ESA) customer service you need to dial 0800-055-6688. To speak with a live agent, you need to press 2 (to claim maternity allowance) and stay on the line (typical waiting time is about 2-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For information about Universal credit press 1.
• To claim maternity allowance press 2.
• To claim new style job seekers allowance press 3.

ESA Customer Service Hours

Live customer service representatives from ESA are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

ESA Customer Support Phones

• ESA Customer Support Phone is 0800-055-6688. Live customer service representatives from ESA are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Jobcentre Plus you need to dial 0800-169-0310. Live customer service representatives from ESA are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Employment and Support Allowance Live Chat Support

ESA doesn’t offer live chat support. The best way to contact ESA is to call them at 0800-055-6688.

Employment and Support Allowance support e-mail

ESA doesn’t offer live support via e-mail.

ESA UK Help Center

• You can get more information about ESA Customers on the ESA Customers Support page.

ESA Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed

Esa Headquarters

View Esa headquarters location on a map.

Reach Real Person in Esa by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Esa Facebook account or Esa Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Esa are provided above.

What to do if Esa Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Esa customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in ESA Customer Service are the most accurate.

If you successfully reached a live customer service agent in Esa please leave your instructions in the comments section below so everyone can use it.