If you need to speak to a live customer service representative in Erie Insurance customer service you need to dial 1-800-458-0811. To speak with a live agent, you need to press 4 (for customer service, including billing and payment questions), then press 5 (for all other questions) and stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you know party’s extension press 1.
• For claims press 2.
• For life insurance or annuities press 3.
• For customer service, including billing and payment question press 4.

If you press 4 in the above menu you will get the following sub-menu:

• To make a payment press 1.
• For your vehicle identification card or copy of your declaration page press 2.
• For billing inquiry press 4.
• For all other questions press 5.

Erie Insurance Customer Service Hours

Live customer service representatives from Erie Insurance are available from 8am to 11pm ET Monday-Friday, from 9am to 4:30pm ET Saturday, Sunday closed.

Erie Customer Support Phones

• Erie Customer Support Phone is 1-800-458-0811. Live customer service representatives from Erie Insurance are available from 8am to 11pm ET Monday-Friday, from 9am to 4:30pm ET Saturday, Sunday closed.
• For ERIE’s Roadside Service you need to dial 1-800-FOR-ERIE (1-800-367-3743). Live customer service representatives from Erie Insurance are available 24/7.
• For Windshield and auto glass repairs you need to dial 1-800-552-3743.
• For Workers’ compensation claims you need to dial 1-855-492-3665.
• To Contact Erie Family Life Insurance you need to dial 1-800-458-0811. Live customer service representatives from Erie Insurance are available from 8am to 5:30pm Monday-Friday, Saturday-Sunday closed.
• For ERIE’s Fraud Hotline you need to dial 1-800-368-6696.
• To Contact Erie Insurance Investor Relations you need to dial 1-800-458-0811.

Erie Social Networks Customer Service

• Erie customer service could be contacted via Erie Insurance Facebook page. Typically Erie Insurance customer service representative replies within an hour.
• You can also reach Erie Insurance support via Erie Insurance Twitter page

Erie Mailing Addresses

Erie Insurance Group 100 Erie Insurance Place Erie, PA 16530-1104

Mail Payments
Erie Family Life Insurance Company
100 Erie Insurance Place
Erie, PA 16530

All Other Correspondence
Erie Family Life Service Center
P.O. Box 83026
Lincoln, NE 68501-3026

Erie Insurance Live Chat Support

Erie Insurance doesn’t offer live chat support. The best way to contact Erie Insurance is to call them at 1-800-458-0811.

Erie Insurance support e-mail

To contact Erie Insurance via e-mail you need to go to the Erie Insurance Customer Care page, fill in the form and press the “Submit” button.

Erie Insurance Help Center

• You can get more information about Erie Insurance Customers on the Erie Insurance Customers Support page.

Erie Insurance Opening Hours

Monday 8am to 11pm
Tuesday 8am to 11pm
Wednesday 8am to 11pm
Thursday 8am to 11pm
Friday 8am to 11pm
Saturday 9am to 4:30pm
Sunday closed

Erie Insurance Headquarters

View Erie Insurance headquarters location on a map.

Reach Real Person in Erie Insurance by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Erie Insurance Facebook account or Erie Insurance Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Erie Insurance are provided above.

What to do if Erie Insurance Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Erie Insurance customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Erie Insurance Customer Service are the most accurate.

If you successfully reached a live customer service agent in Erie Insurance please leave your instructions in the comments section below so everyone can use it.