Epic does not offer phone customer service. You can reach Epic customer service by support request. If you would like to speak to a live customer service representative in Epic customer support by support request you need to go to the Epic Games page and sign in to your account. Then go to the Epic Contact page, fill in the form and press the “Submit” blue button.

Epic Customer Service Hours

Live customer service representatives from Epic are available 24 hours a day seven days a week.

Epic Customer Service Phones

• Epic does not offer a phone customer service.

Epic Games Social Networks Customer Service

• Epic customer service could be contacted via Epic Facebook page. Typically Epic customer service representative replies within an hour.
• You can also reach Epic support via Epic Twitter page
• You can view latest Epic photos on Epic Instagram page
• You can view latest Epic videos on Epic Youtube page

Epic Mailing Addresses

Epic Games, Inc.:
620 Crossroads Blvd., Cary, NC 27518, USA

Epic Live Chat Support

Epic doesn’t offer live chat support.

Epic support e-mail

• To contact Epic via e-mail you need to go to the Epic Games page and sign in to your account. Then go to the Epic Contact page, fill in the form and press the “Submit” blue button.
• To learn more about Epic’s privacy practices or policy send an e-mail to [email protected]
• To contact Data Protection Officer directly send an e-mail to [email protected]
• For security issue with an Epic Service or product send an e-mail to [email protected]

Epic Help Center

You can find more information about Epic on the Epic Support page.

Epic Opening Hours

24 hours a day seven days a week

Epic Headquarters

View Epic headquarters location on a map.

Reach Real Person in Epic by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Epic Facebook account or Epic Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Epic are provided above.

What to do if Epic Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Epic customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Epic Customer Service are the most accurate.

If you successfully reached a live customer service agent in Epic please leave your instructions in the comments section below so everyone can use it.