If you need to contact a live person in Enterprise customer service you need to dial 1-855-266-9565. To speak with a live agent, you need to stay on the line (typical waiting time is about 2-3 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For office hours or address information for one of our locations press 1.
- To check rates, availability or to book a reservation press 2.
- To confirm, cancel or modify your future reservation press 3.
- If you are currently renting a vehicle under lockdown, have lost the keys, have a flat tire or the vehicle has a mechanical issue press 4.
- If you are currently renting a vehicle and need to extend your rental press 5.
- If you have questions regarding a current or previous rental press 6.
- For information regarding options for customers with disabilities press 7.
- To repeat these options press 9.
Enterprise Customer Service Hours
Live customer service representatives from Enterprise are available 24 hours a day seven days a week.
Enterprise Customer Service Phones
- Enterprise customer service phone numbers are 1-855-266-9565. Live customer service representatives from Enterprise are available 24 hours a day seven days a week.
- To Enterprise Car Rental Reservations you need to dial 1-855-266-9289.
- For users of TTY devices you need to dial 1-866-534-9270.
- For Roadside Assistance you need to dial Roadside Assistance 1-800-307-6666.
- To Enterprise Plus® Member Services you need to dial 1-866-507-6222.
- For Customers with Disabilities you need to dial 1-866-225-4284.
- For Enterprise Business Rentals you need to dial 1-877-881-5500.
- For Enterprise Car Sales you need to dial 1-888-227-7253.
- For Enterprise Truck Rental you need to dial 1-888-736-8287.
- For Enterprise Fleet Management you need to dial 1-877-233-5338.
Enterprise Social Networks Customer Service
- Enterprise customer service could be contacted via Enterprise Facebook page. Typically customer service representative replies within an hour.
- You can also reach Enterprise support via Enterprise Twitter page
- You can view latest Enterprise videos on Enterprise Youtube page
Enterprise Live Chat Support
You can start a live chat session with an Enterprise Support Agent on the Enterprise Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right of your screen.
Enterprise Help Center
You can ask a question about Enterprise on the Enterprise Help Center page.
Enterprise e-mail Customer Service
To contact Enterprise via e-mail use following Enterprise contact form.