If you need to speak to a live customer service representative in Enbridge, you need to dial 1-877-362-7434. To speak with a live agent, you need to press 1 (for English), press 3 (to the main menu), then press 1 (for your account balance, billing or payment information), after press 0 (to speak to a customer service representative) and stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For your account balance, billing or payment information press 1.
- If you’re moving, would like to set up a new account or to request a new gas installation press 2.
- For information about your existing gas service, safety and appliances or if your gas is off press 3.
- To submit a meter reading press 4.
- For energy conservation, rebates and programs press 5.
- To repeat this message press 8.
Enbridge Customer Service Hours
Live customer service representatives from Enbridge are available from 7:30am to 5pm Monday-Friday, Saturday-Sunday closed.
Enbridge Customer Support Phones
- Enbridge Customer Support Phone is 1-877-362-7434. Live customer service representatives from Enbridge are available from 7:30am to 5pm Monday-Friday, Saturday-Sunday closed.
- For Calgary (Corporate Head Office) you need to dial 1-403-231-3900.
- For Edmonton (Liquids Pipelines Head Office) you need to dial 1-780-420-5210.
- For Chatham, ON (Enbridge Gas – 50 Keil Dr. Office) you need to dial 1-888-774-3111.
- For Houston: Westheimer Court (Enbridge Gas Transmission and Midstream Head Office) you need to dial 1-713-627-5400.
- For Duluth-Superior (U.S. Liquids Head Office) you need to dial 1-715-398-4500.
Enbridge Social Networks Customer Service
- Enbridge customer service could be contacted via Enbridge Facebook page. Typically Enbridge customer service representative replies within an hour.
- You can also reach Enbridge support via Enbridge Twitter page
- You can message a live customer service representative using Enbridge Linkedin page
Enbridge Mailing Addresses
Toronto (Enbridge Gas Head Office):
500 Consumers Road
North York, Ontario
Canada M2J 1P8
Calgary (Corporate Head Office):
200, Fifth Avenue Place
425 – 1st Street S.W.
Canada T2P 3L8
Edmonton (Liquids Pipelines Head Office):
Canada T5J 0H3
Enbridge Live Chat Support
Enbridge doesn’t offer live chat support. The best way to contact Enbridge is to call them at 1-877-362-7434.
Enbridge support e-mail
- For general inquiries send an e-mail to [email protected]
Enbridge Fax Number
Calgary (Corporate Head Office): 1-403-231-3920.
Enbridge Help Center
- You can get more information about Enbridge Customers on the Enbridge Customers Support page.
Enbridge Opening Hours
Monday 7:30am to 5pm
Tuesday 7:30am to 5pm
Wednesday 7:30am to 5pm
Thursday 7:30am to 5pm
Friday 7:30am to 5pm
Reach Real Person in Enbridge by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Enbridge Facebook account or Enbridge Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Enbridge are provided above.
What to do if Enbridge Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Enbridge customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Enbridge Customer Service are the most accurate.
If you successfully reached a live customer service agent in Enbridge please leave your instructions in the comments section below so everyone can use it.