How to Talk to a Live Person in Enbridge Customer Service

If you need to speak to a live customer service representative in Enbridge, you need to dial 1-877-362-7434. To speak with a live agent, you need to press 1 (for English), press 3 (to the main menu), then press 1 (for your account balance, billing or payment information), after press 0 (to speak to a customer service representative) and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For your account balance, billing or payment information press 1.
  • If you’re moving, would like to set up a new account or to request a new gas installation press 2.
  • For information about your existing gas service, safety and appliances or if your gas is off press 3.
  • To submit a meter reading press 4.
  • For energy conservation, rebates and programs press 5.
  • To repeat this message press 8.

Enbridge Customer Service Hours

Live customer service representatives from Enbridge are available from 7:30am to 5pm Monday-Friday, Saturday-Sunday closed.

Enbridge Customer Support Phones

  • Enbridge Customer Support Phone is 1-877-362-7434. Live customer service representatives from Enbridge are available from 7:30am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Calgary (Corporate Head Office) you need to dial 1-403-231-3900.
  • For Edmonton (Liquids Pipelines Head Office) you need to dial 1-780-420-5210.
  • For Chatham, ON (Enbridge Gas – 50 Keil Dr. Office) you need to dial 1-888-774-3111.
  • For Houston: Westheimer Court (Enbridge Gas Transmission and Midstream Head Office) you need to dial 1-713-627-5400.
  • For Duluth-Superior (U.S. Liquids Head Office) you need to dial 1-715-398-4500.

Enbridge Social Networks Customer Service

Enbridge Mailing Addresses

Toronto (Enbridge Gas Head Office):
500 Consumers Road
North York, Ontario
Canada M2J 1P8

Calgary (Corporate Head Office):
200, Fifth Avenue Place
425 – 1st Street S.W.
Calgary, Alberta
Canada T2P 3L8

Edmonton (Liquids Pipelines Head Office):
10175-101 Street
Edmonton, Alberta
Canada T5J 0H3

Enbridge Live Chat Support

Enbridge doesn’t offer live chat support. The best way to contact Enbridge is to call them at 1-877-362-7434.

Enbridge support e-mail

Enbridge Fax Number

Calgary (Corporate Head Office): 1-403-231-3920.

Enbridge Help Center

Enbridge Opening Hours

Monday 7:30am to 5pm
Tuesday 7:30am to 5pm
Wednesday 7:30am to 5pm
Thursday 7:30am to 5pm
Friday 7:30am to 5pm
Saturday closed
Sunday closed

Enbridge Headquarters

View Enbridge headquarters location on a map.

Reach Real Person in Enbridge by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Enbridge Facebook account or Enbridge Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Enbridge are provided above.

What to do if Enbridge Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Enbridge customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Enbridge Customer Service are the most accurate.

If you successfully reached a live customer service agent in Enbridge please leave your instructions in the comments section below so everyone can use it.

Enbridge Customer Ratings and Reviews

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