Number for Live PersonIf you need to speak to a live customer service representative in Enbridge, you need to dial 1-877-362-7434. To speak with a live agent, you need to press 1 (for English), press 3 (to the main menu), then press 1 (for your account balance, billing or payment information), after press 0 (to speak to a customer service representative) and stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For your account balance, billing or payment information press 1.
- If you’re moving, would like to set up a new account or to request a new gas installation press 2.
- For information about your existing gas service, safety and appliances or if your gas is off press 3.
- To submit a meter reading press 4.
- For energy conservation, rebates and programs press 5.
- To repeat this message press 8.
Enbridge Customer Service Hours
Live customer service representatives from Enbridge are available from 7:30am to 5pm Monday-Friday, Saturday-Sunday closed.
Enbridge Customer Support Phones
- Enbridge Customer Support Phone is 1-877-362-7434. Live customer service representatives from Enbridge are available from 7:30am to 5pm Monday-Friday, Saturday-Sunday closed.
- For Calgary (Corporate Head Office) you need to dial 1-403-231-3900.
- For Edmonton (Liquids Pipelines Head Office) you need to dial 1-780-420-5210.
- For Chatham, ON (Enbridge Gas – 50 Keil Dr. Office) you need to dial 1-888-774-3111.
- For Houston: Westheimer Court (Enbridge Gas Transmission and Midstream Head Office) you need to dial 1-713-627-5400.
- For Duluth-Superior (U.S. Liquids Head Office) you need to dial 1-715-398-4500.
Enbridge Social Networks Customer Service
- Enbridge customer service could be contacted via Enbridge Facebook page. Typically Enbridge customer service representative replies within an hour.
- You can also reach Enbridge support via Enbridge Twitter page
- You can message a live customer service representative using Enbridge Linkedin page
Enbridge Mailing Addresses
Toronto (Enbridge Gas Head Office):
500 Consumers Road
North York, Ontario
Canada M2J 1P8
Calgary (Corporate Head Office):
200, Fifth Avenue Place
425 – 1st Street S.W.
Calgary, Alberta
Canada T2P 3L8
Edmonton (Liquids Pipelines Head Office):
10175-101 Street
Edmonton, Alberta
Canada T5J 0H3
Enbridge Live Chat Support
Enbridge doesn’t offer live chat support. The best way to contact Enbridge is to call them at 1-877-362-7434.
Enbridge support e-mail
- For general inquiries send an e-mail to [email protected]
Enbridge Fax Number
Calgary (Corporate Head Office): 1-403-231-3920.
Enbridge Help Center
- You can get more information about Enbridge Customers on the Enbridge Customers Support page.
Enbridge Opening Hours
Monday 7:30am to 5pm
Tuesday 7:30am to 5pm
Wednesday 7:30am to 5pm
Thursday 7:30am to 5pm
Friday 7:30am to 5pm
Saturday closed
Sunday closed