If you need to speak to a live customer service representative in EE customer service you need to dial 07953-966-250. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you are already a customer or you’re in process of joining up press 1.
• If you would like to become an EE customer press 2.
• To top up a pay as you go phone with a debit or credit card press 3.
• For over broadband, home phone and TV queries press 4.

EE Customer Service Hours

Live customer service representatives from EE are available from 8am to 9pm Monday-Friday, from 8am to 8pm Saturday-Sunday.

EE Customer Support Phones

• EE Customer Support Phone is 07953-966-250. Live customer service representatives from EE are available from 8am to 9pm Monday-Friday, from 8am to 8pm Saturday-Sunday.
• For Mobile or Sim questions (another provider) you need to dial 0800-079-8586. Live customer service representatives from EE are available from 8am to 9pm Monday-Friday, from 8am to 8pm Saturday-Sunday.
• For Broadband or EE TV you need to dial 0800-079-8586.
• For 4GEE WiFi you need to dial 07953-966-502.
• For 4GEE WiFi (another provider) you need to dial 07953-966-250.
• For Lost or stolen you need to dial 07953-966-250.
• For Lost or stolen (another provider) you need to dial 0800-079-8586.

EE Social Networks Customer Service

• EE customer service could be contacted via EE Facebook page. Typically EE customer service representative replies within an hour.
• You can also reach EE support via EE Twitter page
• You can view latest EE videos on EE Youtube page

EE Mailing Addresses

EE Customer Services:
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom

EE Credit Referrals Team:
6 Camberwell Way
Doxford Park
Sunderland
SR3 3XN

EE Support Community

You can find more information about EE on the EE Forum page. Community Support representative are available 24 hours a day seven days a week.

EE Live Chat Support

EE doesn’t offer live chat support. The best way to contact EE is to call them at 07953-966-250.

EE support e-mail

• For credit file send an e-mail to [email protected]

EE Help Center

• You can get more information about EE Customers on the EE Customers Support page.

EE Opening Hours

Monday 8am to 9pm
Tuesday 8am to 9pm
Wednesday 8am to 9pm
Thursday 8am to 9pm
Friday 8am to 9pm
Saturday 8am to 8pm
Sunday 8am to 8pm

Ee Headquarters

View Ee headquarters location on a map.

Reach Real Person in Ee by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Ee Facebook account or Ee Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Ee are provided above.

What to do if Ee Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Ee customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in EE Customer Service are the most accurate.

If you successfully reached a live customer service agent in Ee please leave your instructions in the comments section below so everyone can use it.