How to Talk to a Live Person in E-ZPass Customer Service

If you need to talk to a live person in E-ZPass customer service you need to call 1-877-736-6727. To speak with a live agent, you need to stay on the line. This phone number is available Monday – Friday from 8am through 7pm CT.

If you need to access other customer service options below is the main customer service phone menu:

  • If you are an existing E-ZPass customer or would like to open an E-ZPass account press 1.
  • For assistance regarding a violation notice press 2.
  • For assistance regarding a toll by plate invoice press 3.
  • For a financial related question such as updating credit card information or account replenishment information press 4.
  • If you received a letter regarding suspension of your vehicle registration press 5.
  • If you know the extension of the person you are trying to reach press 6.

E-ZPass Customer Service Numbers

E-ZPass New York 1-800-333-8655 (1-800-333-TOLL)
E-ZPass New Jersey 1-888-AUTO TOLL (1-888-288-6865)
E-ZPass Delaware 1-888-397-2773 (1-888-EZPASSDE)
E-ZPass Maine 1-888-682-7277 (1-888-MTA-PASS)
E-ZPass Maryland 1-888-321-6824
E-ZPass Massachusetts 1-877-627-7745
E-ZPass New Hampshire 1-877-643-9727
E-ZPass Ohio 1-888-876-7453 (1-88-TURNPIKE)
E-ZPass Pennsylvania 1-877-736-6727 (1-877-PENNPASS)
E-ZPass Rhode Island 1-877-743-9727 (1-877-RI-EZPASS)

E-ZPass Customer Service Options

E-ZPass Fax number


E-ZPass Customer Service Mailing Addresses


Pennsylvania Turnpike Commission

E-ZPass Customer Service Center

300 East Park Drive

Harrisburg, PA 17111