If you need to talk to a live person in E-ZPass Massachusetts customer service you need to call 1-877-627-7745. To speak with a live agent, you need to press 3 at the first prompt, then press 9 at the second and stay on the line (typical waiting time is about 3-7 minutes).

Alternatively you can use the following other options available via E-ZPass Massachusetts customer service phone system:

• For Pay by Plate press 1.
• For EZ Pass press 2.
• For general information press 3.

E-ZPass Massachusetts Customer Service Hours

E-ZPass Massachusetts live customer service agents are available Monday-Friday from 7am to 7pm, Saturday from 9am to 1pm.

E-ZPass Massachusetts Phone Customer Service

• E-ZPass Massachusetts customer service phone number is 1-877-627-7745. Live customer service representatives are available Monday-Friday from 7am to 7pm, Saturday from 9am to 1pm.
• For TTY/Hearing impaired you need to dial 1-508-721-7974.

E-ZPass Massachusetts Mailing Addresses

Servicing E-ZPass MA and Pay By Plate MA
27 Midstate Drive, Auburn, MA 01501

E-ZPass Massachusetts Fax Number

(508) 786-5222

E-ZPass Massachusetts Live Chat Support

E-ZPass Massachusetts doesn’t offer live chat support. The best way to contact E-ZPass Maryland is to call them at 1-877-627-7745.

E-ZPass Massachusetts support e-mail

To contact the E-ZPass Massachusetts support send an e-mail to [email protected].

E-ZPass Massachusetts Opening Hours

Monday 7am to 7pm
Tuesday 7am to 7pm
Wednesday 7am to 7pm
Thursday 7am to 7pm
Friday 7am to 7pm
Saturday 9am to 1pm
Sunday Sunday