If you need to speak to a live customer service representative in Disability Living Allowance (DLA) customer service you need to dial 0800-121-4600. To speak with a live agent, you need to press 1 (for English) and stay on the line (typical waiting time is about 1-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you’re calling to make a new claim for a child and they live in Scotland press 1.
- To report a death or check what help may be available following recent death press 2.
- If you’re calling to make a claim for a child and they live in England or Wales press 3.
- If you’re made a claim for Personal Independence Payments or want to tell us about the change or have a question press 4.
- If you’re calling about your motability lease for a vehicle press 5.
- If you’re calling about an existing DLA claim to someone under 16 press 6.
- If you’re calling about the DLA claim for someone over 16 press 7.
DLA Customer Service Hours
Live customer service representatives from DLA are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
DLA Customer Support Phones
- DLA Customer Support Phone is 0800-121-4600. Live customer service representatives from DLA are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
- For Relay UK you need to dial 18001 then 0800-121-4600.
DLA Live Chat Support
DLA doesn’t offer live chat support. The best way to contact DLA is to call them at 0800-121-4600.
DLA support e-mail
DLA doesn’t offer live support via e-mail.
DLA Fax Number
DLA does not have a fax number. Instead you can use 0800-121-4600 phone number to contact DLA.
Disability Living Allowance UK Help Center
- You can get more information about Disability Living Allowance Customers on the Disability Living Allowance Customers Support page.
DLA Opening Hours
Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 5pm
Reach Real Person in Dla by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Dla Facebook account or Dla Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Dla are provided above.
What to do if Dla Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Dla customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in DLA Customer Service are the most accurate.
If you successfully reached a live customer service agent in Dla please leave your instructions in the comments section below so everyone can use it.