If you need to speak to a live customer service representative in Disability Living Allowance (DLA) customer service you need to dial 0800-121-4600. To speak with a live agent, you need to press 1 (for English) and stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you’re calling to make a new claim for a child and they live in Scotland press 1.
• To report a death or check what help may be available following recent death press 2.
• If you’re calling to make a claim for a child and they live in England or Wales press 3.
• If you’re made a claim for Personal Independence Payments or want to tell us about the change or have a question press 4.
• If you’re calling about your motability lease for a vehicle press 5.
• If you’re calling about an existing DLA claim to someone under 16 press 6.
• If you’re calling about the DLA claim for someone over 16 press 7.

DLA Customer Service Hours

Live customer service representatives from DLA are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.

DLA Customer Support Phones

• DLA Customer Support Phone is 0800-121-4600. Live customer service representatives from DLA are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Relay UK you need to dial 18001 then 0800-121-4600.

DLA Live Chat Support

DLA doesn’t offer live chat support. The best way to contact DLA is to call them at 0800-121-4600.

DLA support e-mail

DLA doesn’t offer live support via e-mail.

DLA Fax Number

DLA does not have a fax number. Instead you can use 0800-121-4600 phone number to contact DLA.

Disability Living Allowance UK Help Center

• You can get more information about Disability Living Allowance Customers on the Disability Living Allowance Customers Support page.

DLA Opening Hours

Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 5pm
Saturday closed
Sunday closed