How to Talk to a Live Person in Disney Customer Service

If you need to speak to a live customer service representative in Disney customer service you need to dial 1-407-939-5277. To speak with a live agent, you need to stay on the line (typical waiting time is about 30-40 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For new Resort reservations press 1.
  • For existing Resort reservation press 2.
  • For Dining Reservations press 3.
  • For more information say “Tell me more” or press the star key.

Disney Customer Service Hours

Live customer service representatives from Disney are available from 7am to 11pm EST Monday-Sunday.

Disney Customer Support Phones

  • Disney Customer Support Phone is 1-407-939-5277. Live customer service representatives from Disney are available from 7am to 11 pm EST Monday-Sunday.
  • For Disney Resort Hotel Reservations you need to dial 1-407-939-1936.
  • For Website Support you need to dial 1-407-939-4357.
  • For New Tickets you need to dial 1-407-939-7679.
  • For Existing Tickets you need to dial 1-407-566-4985.
  • For Tours, Recreation you need to dial 1-407-939-1929.
  • For Group Reservations (10 Rooms or More) you need to dial 1-407-939-1942.
  • For Annual Passholders you need to dial 1-407-560-7277.
  • For Disney PhotoPass you need to dial 1-407-560-4300.
  • For Non-Reservation Questions you need to dial 1-407-939-2273.
  • For My Past Walt Disney World Visit you need to dial 1-407-939-6104.
  • For Disability Services you need to dial 1-407-560-2547.

Disney Social Networks Customer Service

Disney Live Chat Support

  • You can start a live chat session with a Disney Customer Support Agent on the Disney Support page by clicking the “Chat” button. Chat is available from 7am to 11pm ET Monday-Sunday.

Disney support e-mail

Disney Help Center

You can find more information about Disney on the Disney Support page.

Disney Opening Hours

Monday 7am to 11pm EST
Tuesday 7am to 11pm EST
Wednesday 7am to 11pm EST
Thursday 7am to 11pm EST
Friday 7am to 11pm EST
Saturday 7am to 11pm EST
Sunday 7am to 11pm EST