How to Talk to a Live Person in DISH Customer Service

If you need to talk to a live person in DISH customer service you need to dial 1-800-333-3474. To quickly speak with a live agent, you need to press 0 at the first prompt, press 2 at the second prompt and stay on the line (typical waiting time is about 6-10 minutes).

Alternatively you can use the following other available options:

  • If you already have DISH or have an installation scheduled press 1.
  • If you are not DISH customer press 2.
  • To speak with live agent press 0.

If you press 0 in the above menu you will get the following sub-menu:

  • If you are having problem with your TV signal remote or receiver box press 1.
  • If you are not having problem with your TV signal remote or receiver box press 2.

DISH TV Customer Service Options

DISH Customer Service Hours

DISH live customer service agents are available Monday-Friday from 7am to 1am ET and Saturday – Sunday: 7.30am to Midnight ET (Best time to contact DISH: 2.30pm – 6.30pm).

DISH Customer Service Phone Number

DISH customer service phone number is 1-800-333-3474.

DISH Social Networks Customer Service

DISH Community Forums

You can ask a question about DISH on the DISH Community Forums page.

DISH Live Chat Customer Service

You can start a live chat session with a DISH Support Agent on the DISH Contact page by clicking the “Chat With Us” button. Agent is available Monday-Friday from 7am through 1am ET and Saturday – Sunday: 7:30am – Midnight ET.

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