If you need to talk to a live person in DISH customer service you need to dial 1-800-333-3474. To quickly speak with a live agent, you need to press 0 at the first prompt, press 2 at the second prompt and stay on the line (typical waiting time is about 6-10 minutes).
Alternatively you can use the following other available options:
- If you already have DISH or have an installation scheduled press 1.
- If you are not DISH customer press 2.
- To speak with live agent press 0.
If you press 0 in the above menu you will get the following sub-menu:
- If you are having problem with your TV signal remote or receiver box press 1.
- If you are not having problem with your TV signal remote or receiver box press 2.
DISH Customer Service Options
DISH Customer Service Hours
DISH live customer service agents are available Monday-Friday from 7am to 1am ET and Saturday – Sunday: 7.30am to Midnight ET (Best time to contact DISH: 2.30pm – 6.30pm).
DISH Customer Service Phone Number
DISH customer service phone number is 1-800-333-3474.
DISH Social Networks Customer Service
- DISH customer service could be contacted via DISH Facebook page
- You can also reach DISH support via DISH Twitter page
DISH Community Forums
You can ask a question about DISH on the DISH Community Forums page.
DISH Live Chat Customer Service
You can start a live chat session with a DISH Support Agent on the DISH Contact page by clicking the “Chat With Us” button. Agent is available Monday-Friday from 7am through 1am ET and Saturday – Sunday: 7:30am – Midnight ET.