How to Talk to a Live Person in Dillard’s Customer Service

If you need to speak to a live customer service representative in Dillard’s customer service you need to dial 1-800-345-5273. To speak with a live agent, you need to stay on the line (the typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you would like to place a new order press 1.
  • For information about an existing order press 2.
  • For information about your Dillard’s credit card press 3.
  • For information about your California consumer Privacy Act press 8.

Dillard’s Customer Service Hours

Live customer service representatives from Dillard’s are available from 7am to 10pm CST Monday-Saturday, from 9am to 7pm CST Sunday.

Dillard’s Customer Support Phones

  • Dillard’s Customer Support Phone is 1-800-345-5273. Live customer service representatives from Dillard’s are available from 7am to 10pm CST Monday-Saturday, from 9am to 7pm CST Sunday.
  • For Furniture Customer Service you need to dial 1-877-272-2601. Live customer service representatives are available from 7am to 10pm CST Monday-Saturday, from 9am to 7pm CST Sunday.
  • For TDD you need to dial 1-800-444-1732.
  • For Dillard’s Credit Card you need to dial 1-800-643-8278. Live customer service representatives are available from 7am to midnight CST Monday-Saturday, from 10am to 8pm CST Sunday.
  • For Dillard’s American Express you need to dial 1-866-834-6294.

Dillard’s Social Networks Customer Service

Dillard’s Live Chat Support

You can start a live chat session with a Dillard’s Support Agent on the Dillard’s Support page. To speak with a live agent, you need to press the “Live Chat” button in the bottom right of your screen. Chat is available from 9am to 10pm CST Monday-Saturday, Sunday closed.

Dillard’s support e-mail

To contact Dillard’s via e-mail you need to go to the Dillard’s Contact page, fill in the form and press the “Send” button.

Dillard’s Help Center

Dillard’s Opening Hours

You can find more information about Dillard’s opening hours on the Dillard’s Stores Locator Page.

Reach Real Person in Dillards by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat. Frequently direct message via Dillards Facebook account or Dillards Twitter account may get you a customer representative quickly, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Dillards are provided above.

What to do if Dillards Live Person Contact Information Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact phone numbers might be removed and added. If you have problems with getting a real person in Dillards customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Dillard’s Customer Service are the most accurate.

If you successfully reached a live customer service agent in Dillards please leave your instructions in the comments section below so everyone can use it.

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