If you need to speak to a live customer service representative in DFAS customer service you need to dial 1-888-332-7411. To speak with a live agent, you need to press 3 (for information regarding a garnishment) and stay on the line (typical waiting time is about 1-20 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For self-service support including requesting tax forms, myPay website walkthroughs, military allotment verification or civilian income verification press 1.
- To report a death of a military retirees or to check the status of a casualty claim press 2.
- For information regarding a garnishment press 3.
- For matters relating to your pay or a deck press 4.
- If you need assistance using or navigating the myPay website press 5.
- For questions related to the 1095 form and the Affordable Care Act press 6.
- To repeat this menu press pound.
DFAS Customer Service Hours
Live customer service representatives from DFAS are available from 8am to 5pm ET Monday-Friday, Saturday-Sunday closed.
DFAS Customer Service Phones
- DFAS Customer Support Phone is 1-888-332-7411. Live customer service representatives from DFAS are available from 8am to 5pm ET Monday-Friday, Saturday-Sunday closed.
- For DFAS Indianapolis Accounts Payable you need to dial 1-888-332-7366. Live customer service representatives are available from 7:30am to 4:30pm ET Monday-Friday, Saturday-Sunday closed.
- For DFAS Columbus Accounts Payable you need to dial 1-800-756-4571. Live customer service representatives are available from 7:30am to 4:30pm ET Monday-Friday, Saturday-Sunday closed.
- For DFAS Cleveland AP Customer Service you need to dial 1-855-608-3975.
- For DFAS Columbus Customer Service you need to dial 1-800-756-4571.
- For DeCA (Commissary) Returned Checks you need to dial 1-800-635-6045.
- For DFAS Europe Customer Service you need to dial 011-49-631-7106-8829.
- For DFAS Indianapolis Customer Service you need to dial 1-888-332-7366.
- For DFAS Indianapolis Transportation Payment Operations Office (INDD) you need to dial 1-888-425-7729.
- For DNO – Directorate of Network Operations you need to dial 1-888-332-7366.
- For DFAS Limestone Customer Service you need to dial 1-800-756-4571.
DFAS Social Networks Customer Service
- DFAS customer service could be contacted via DFAS Facebook page. Typically DFAS customer service representative replies within an hour.
- You can view latest DFAS videos on DFAS Youtube page
- You can message a live customer service representative using DFAS Linkedin page
DFAS Live Chat Support
DFAS doesn’t offer live chat support. The best way to contact DFAS is to call them at 1-888-332-7411.
DFAS support e-mail
DFAS doesn’t offer live support via e-mail.
DFAS Fax Number
DFAS does not have a fax number. Instead you can use 1-888-332-7411 phone number to contact DFAS.
DFAS Help Center
You can get more information about DFAS on the DFAS Support page.
DFAS Opening Hours
Monday 8am to 5pm EST
Tuesday 8am to 5pm EST
Wednesday 8am to 5pm EST
Thursday 8am to 5pm EST
Friday 8am to 5pm EST
Saturday 8am to 12pm EST
Reach Real Person in Dfas by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Dfas Facebook account or Dfas Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Dfas are provided above.
What to do if Dfas Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Dfas customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in DFAS Customer Service are the most accurate.
If you successfully reached a live customer service agent in Dfas please leave your instructions in the comments section below so everyone can use it.