How to Talk to a Live Person in Dexcom Customer Service

If you need to speak to a live customer service representative in Dexcom customer service you need to dial 1-888-738-3646. To speak with a live agent, you need to say “something else” and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you’re calling about becoming a Dexcom customer press 1.
  • If you’re calling about an error message and technical concerns with your Dexcom product or looking for adhesive patches press 2.
  • For product training or questions about how to use your Dexcom CGM system press 3.
  • For insurance claims or billing press 4.
  • To reach our corporate directory press 5.

Dexcom Customer Service Hours

Live customer service representatives from Dexcom are available from 6am to 5pm PST Monday-Friday, Saturday-Sunday closed.

Dexcom Customer Support Phones

  • Dexcom Customer Support Phone is 1-888-738-3646. Live customer service representatives from Dexcom are available from 6am to 5pm PST Monday-Friday, Saturday-Sunday closed.
  • For Global Technical Support you need to dial 1-844-607-8398. Live customer service representatives are available 24 hours a day seven days a week.

Dexcom Social Networks Customer Service

Dexcom Live Chat Support

You can start a live chat session with a Dexcom Support Agent on the Dexcom Chat page. To speak with a live agent, you need to press the “Click here for Live Chat” link. Chat is available from 5am to 5pm PDT Monday-Sunday.

Dexcom support e-mail

To contact Dexcom via e-mail you need to go to the Dexcom Webform page, fill in the form and press the “Submit” button.

Dexcom Fax Number

Dexcom does not have a fax number. Instead you can use 1-888-738-3646 phone number to contact Dexcom.

Dexcom Help Center

Dexcom Opening Hours

Monday 6am to 5pm PST
Tuesday 6am to 5pm PST
Wednesday 6am to 5pm PST
Thursday 6am to 5pm PST
Friday 6am to 5pm PST
Saturday closed
Sunday closed

Reach Real Person in Dexcom by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Dexcom Facebook account or Dexcom Twitter account may get you a customer representative quickly, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Dexcom are provided above.

What to do if Dexcom Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Dexcom customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Dexcom Customer Service are the most accurate.

If you successfully reached a live customer service agent in Dexcom please leave your instructions in the comments section below so everyone can use it.

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