If you need to talk to a live person in Dell customer service you need to dial 1-800-433-9014 phone number. To speak with a live agent, you need to stay on the line. The system will ask you to speak a few words about subject of your call (for example recent order, make a purchase, billing issue, technical support, make a return).

Alternatively you can use the following available options from the automated voice system main menu:

• To make a purchase press 1.
• To make a business press 2.
• To technical support press 3
• For recent order press 4

Dell Customer Service Options

Dell Phone Customer Service

• To contact Home/Consumer Customer Support you need to dial 1-800-624-9897. Representatives are available Monday to Friday 7am to 7pm (CST). On weekends and Holidays customer service offices are closed.
• To contact Small and Medium Business Customer Support you need to dial 1-800-456-3355. Representatives are available Monday to Friday 7am to 7pm (CST) and on Weekends and Holidays are closed.
• To contact Large Business (more than 3500 employees) you need to dial 1-877-671-3355. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
• To contact Member Purchase Program you need to dial 1-800-695-8133. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
• To contact State & Local Government Customer Support you need to dial 1-800-981-3355. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
• To contact Federal Government Customer Support you need to dial 1-800-727-1100. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
• To contact Healthcare Customer Support you need to dial 1-800-274-1550. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
• To contact Higher Education Customer Support you need to dial 1-800-274-7799. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.

Dell Social Networks Customer Service

• Dell Internet customer service on Facebook could be reached on Dell Facebook page
• Dell customer service on Twitter could be reached on Dell Twitter page
• You can view dell videos on Youtube at Dell Youtube page

Dell Headquarters

View Dell headquarters location on a map.

Reach Real Person in Dell by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Dell Facebook account or Dell Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Dell are provided above.

What to do if Dell Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Dell customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in DELL Customer Service are the most accurate.

If you successfully reached a live customer service agent in Dell please leave your instructions in the comments section below so everyone can use it.