Number for Live PersonIf you need to talk to a live person in Dell customer service you need to dial 1-800-433-9014 phone number. To speak with a live agent, you need to stay on the line. The system will ask you to speak a few words about subject of your call (for example recent order, make a purchase, billing issue, technical support, make a return).
Alternatively you can use the following available options from the automated voice system main menu:
- To make a purchase press 1.
- To make a business press 2.
- To technical support press 3
- For recent order press 4
Dell Customer Service Options
Dell Phone Customer Service
- To contact Home/Consumer Customer Support you need to dial 1-800-624-9897. Representatives are available Monday to Friday 7am to 7pm (CST). On weekends and Holidays customer service offices are closed.
- To contact Small and Medium Business Customer Support you need to dial 1-800-456-3355. Representatives are available Monday to Friday 7am to 7pm (CST) and on Weekends and Holidays are closed.
- To contact Large Business (more than 3500 employees) you need to dial 1-877-671-3355. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
- To contact Member Purchase Program you need to dial 1-800-695-8133. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
- To contact State & Local Government Customer Support you need to dial 1-800-981-3355. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
- To contact Federal Government Customer Support you need to dial 1-800-727-1100. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
- To contact Healthcare Customer Support you need to dial 1-800-274-1550. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
- To contact Higher Education Customer Support you need to dial 1-800-274-7799. Representatives are available Monday to Friday 7am to 6pm (CST) and on Weekends and Holidays are closed.
Dell Social Networks Customer Service
- Dell Internet customer service on Facebook could be reached on Dell Facebook page
- Dell customer service on Twitter could be reached on Dell Twitter page
- You can view dell videos on Youtube at Dell Youtube page