How to Talk to a Live Person in Delaware Unemployment Customer Service

If you need to speak to a live customer service representative in Delaware Unemployment customer service you need to dial 1-302-761-8446. To speak with a live agent, you need to press 1 (for English), press 2 (if you are calling for another reason), then press 3 (if you would like to speak to a representative), press 3 (to reach an unemployment insurance representative), after press 2 (if you would like to continue to speak to a representative) and stay on the line (typical waiting time is about 15-55 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are calling about the status of your unemployment benefit payment press 1.
  • If you are calling for another reason press 2.

If you press 2 in the above menu you will get the following sub-menu:

  • If you are calling about the status of your unemployment benefit payment press 1.
  • If you have questions on how to file a claim or a general unemployment question press 2.
  • If you would like to speak to a representative press 3.

Delaware Unemployment Customer Service Hours

Live customer service representatives from Delaware Unemployment Insurance are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.

Delaware Unemployment Customer Support Phones

  • Delaware Unemployment Customer Support Phone is 1-302-761-8446. Live customer service representatives from Delaware Unemployment Insurance are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
  • For Division of Unemployment Insurance in Wilmington you need to dial 1-302-761-8446.
  • For Division of Unemployment Insurance in Newark you need to dial 1-302-368-6600.
  • For Division of Unemployment Insurance in Dover you need to dial 1-302-739-5461.
  • For Division of Unemployment Insurance in Georgetown you need to dial 1-302-856-5611.

Delaware Department of Labor Social Networks Customer Service

Delaware Unemployment Insurance (UI) Mailing Addresses

Delaware Dept Of Labor
Benefit Payment Control
P O BOX 9950
Wilmington DE 19899

Delaware Works – American Job Center Locations

You can find all Delaware Works Job Offices on the Delaware Works Locations page.

DE Unemployment Live Chat Support

You can start a live chat session with a DE Unemployment Support Virtual Assistance on the DE Unemployment Insurance page by clicking the “Carolyn – State of Delaware” blue button in the bottom right corner of the page.

Delaware Unemployment support e-mail

Delaware Unemployment Insurance (UI) Help Center

Delaware Unemployment Opening Hours

Monday 8am to 4pm
Tuesday 8am to 4pm
Wednesday 8am to 4pm
Thursday 8am to 4pm
Friday 8am to 4pm
Saturday closed
Sunday closed

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