How to Talk to a Live Person in DCF Customer Service

If you need to speak to a live customer service representative in Florida Department of Children and Families (DCF) customer service you need to dial 1-850-300-4323. To speak with a live agent, you need to stay on the line (typical waiting time is about 15-25 minutes).

Access Florida Customer Service Hours

Live customer service representatives from Access Florida are available from 7am to 6pm EST Monday-Friday, Saturday-Sunday closed.

DCF Customer Support Phones

  • DCF Customer Support Phone is 1-850-300-4323. Live customer service representatives from DCF are available from 7am to 6pm EST Monday-Friday, Saturday-Sunday closed.
  • For Florida Relay you need to dial 711.
  • For TTY you need to dial 1-800-955-8771.

Access Florida Social Networks Customer Service

Access Florida Mailing Addresses

ACCESS Central Mail Center:
P.O. Box 1770
Ocala, FL 34478-1770

Access Florida Fax Number

Access Florida Fax Number is 1-866-886-4342.

Access Florida Live Chat Support

  • You can start a live chat session with an Access Florida Customer Support Agent on the Access Florida Support page by clicking the “Talk to DCF’s Virtual Assistant” green button. Chat is available 24 hours a day seven days a week.

Access Florida support e-mail

Access Florida doesn’t offer live support via e-mail.

Access Florida Help Center

You can find more information about Access Florida on the Access Florida Support page.

Access Florida Opening Hours

Monday 7am to 6pm EST
Tuesday 7am to 6pm EST
Wednesday 7am to 6pm EST
Thursday 7am to 6pm EST
Friday 7am to 6pm EST
Saturday closed
Sunday closed

Dcf Headquarters

View Dcf headquarters location on a map.

Reach Real Person in Dcf by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Dcf Facebook account or Dcf Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Dcf are provided above.

What to do if Dcf Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Dcf customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in DCF Customer Service are the most accurate.

If you successfully reached a live customer service agent in Dcf please leave your instructions in the comments section below so everyone can use it.

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