How to Talk to a Live Person in CVS Pharmacy Customer Service

If you need to speak to a live customer service representative in CVS Pharmacy customer service you need to dial 1-800-746-7287. To speak with a live agent, you need to stay on the line (typical waiting time is about 5-6 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For store locations, phone numbers, hours press 1 or say “store information”.
  • For the CVS rewards card and extra bucks press 2 or say “extra care”.
  • To discuss a recent store experience press 3 or say “store feedback”.
  • For help with CVS.com or our mobile application, including online photos and prescriptions press 4 or say “CVS.com” or “mobile support”.
  • For questions or assistance with curbside pickup press 5 or say “curbside”.
  • For questions or assistance with Сare Зass press 6 or say “care pass”.
  • For all other matters, including CVS Minute Clinic locations press 7 or say “more choices”.
  • To speak with agent press 0 or say “agent”.

CVS Pharmacy Customer Service Hours

Live customer service representatives from CVS Pharmacy are available from 8am to 10am ET Monday-Friday, from 10am to 6:30am ET Saturday-Sunday.

CVS Pharmacy Phone Customer Service

  • CVS Pharmacy customer service phone number is 1-800-746-7287. Live customer service representatives from CVS Pharmacy are available from 8am to 10am EST Monday-Friday, from 10am to 6.30am EST Saturday-Sunday.
  • For help with ExtraCare you need to dial 1-800-746-7287.
  • For help with CVS.com® and Mobile you need to dial 1-888-607-4287.
  • For help with MinuteClinic you need to dial 1-866-389-2727.

CVS Pharmacy Social Networks Customer Service

CVS Pharmacy Live Chat Support

CVS Pharmacy doesn’t offer live chat support. Best way to contact CVS Pharmacy is to call its customer service department at 1-800-746-7287.

CVS Pharmacy Mailing Addresses

Mail all inquiries to:
CVS Corporation
Customer Relations
One CVS Drive
Woonsocket, RI 02895

CVS Pharmacy support e-mail

To contact Email CVS Pharmacy Customer Relations use following CVS Pharmacy contact form.
To contact Email ExtraCare® Customer Service use following CVS Pharmacy contact form.
To contact Email CVS.com® and Mobile Customer Care use following CVS Pharmacy contact form.

CVS Pharmacy Opening Hours

Monday 9am to 10pm
Tuesday 9am to 10pm
Wednesday 9am to 10pm
Thursday 9am to 10pm
Friday 9am to 10pm
Saturday 9am to 10pm
Sunday 9am to 10pm

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