If you need to speak to a live customer service representative in CVS Pharmacy customer service you need to dial 1-800-746-7287. To speak with a live agent, you need to stay on the line (typical waiting time is about 5-6 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For store locations, phone numbers, hours press 1 or say “store information”.
- For the CVS rewards card and extra bucks press 2 or say “extra care”.
- To discuss a recent store experience press 3 or say “store feedback”.
- For help with CVS.com or our mobile application, including online photos and prescriptions press 4 or say “CVS.com” or “mobile support”.
- For questions or assistance with curbside pickup press 5 or say “curbside”.
- For questions or assistance with Сare Зass press 6 or say “care pass”.
- For all other matters, including CVS Minute Clinic locations press 7 or say “more choices”.
- To speak with agent press 0 or say “agent”.
CVS Pharmacy Customer Service Hours
Live customer service representatives from CVS Pharmacy are available from 8am to 10am ET Monday-Friday, from 10am to 6:30am ET Saturday-Sunday.
CVS Pharmacy Phone Customer Service
- CVS Pharmacy customer service phone number is 1-800-746-7287. Live customer service representatives from CVS Pharmacy are available from 8am to 10am EST Monday-Friday, from 10am to 6.30am EST Saturday-Sunday.
- For help with ExtraCare you need to dial 1-800-746-7287.
- For help with CVS.com® and Mobile you need to dial 1-888-607-4287.
- For help with MinuteClinic you need to dial 1-866-389-2727.
CVS Pharmacy Social Networks Customer Service
- CVS Pharmacy customer service could be contacted via CVS Pharmacy Facebook page. Typically CVS Pharmacy customer service representative replies within an hour.
- You can also reach CVS Pharmacy support via CVS Pharmacy Twitter page
- You can view latest CVS Pharmacy videos on CVS Pharmacy Youtube page
CVS Pharmacy Live Chat Support
CVS Pharmacy doesn’t offer live chat support. Best way to contact CVS Pharmacy is to call its customer service department at 1-800-746-7287.
CVS Pharmacy Mailing Addresses
Mail all inquiries to:
One CVS Drive
Woonsocket, RI 02895
CVS Pharmacy support e-mail
To contact Email CVS Pharmacy Customer Relations use following CVS Pharmacy contact form.
To contact Email ExtraCare® Customer Service use following CVS Pharmacy contact form.
To contact Email CVS.com® and Mobile Customer Care use following CVS Pharmacy contact form.
CVS Pharmacy Opening Hours
Monday 9am to 10pm
Tuesday 9am to 10pm
Wednesday 9am to 10pm
Thursday 9am to 10pm
Friday 9am to 10pm
Saturday 9am to 10pm
Sunday 9am to 10pm
Reach Real Person in Cvs by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Cvs Facebook account or Cvs Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Cvs are provided above.
What to do if Cvs Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Cvs customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in CVS Pharmacy Customer Service are the most accurate.
If you successfully reached a live customer service agent in Cvs please leave your instructions in the comments section below so everyone can use it.