How to Talk to a Live Person in CVS Caremark Customer Service

If you need to speak to a live customer service representative in CVS Caremark customer service you need to dial 1-800-552-8159. To speak with a live agent, you need to press 1 or say “Member” (If you are a member), then say or enter a phone number you have on file starting with the area code, after say “Representative” and stay on the line (typical waiting time is about 2-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a member say “Member” or press 1.
  • If you are calling from a doctor’s office and need help with a prior approval say “Doctor’s office” or press 2.
  • If you are calling from a pharmacy say “Pharmacy” or press 3.

CVS Caremark Customer Service Hours

Live customer service representatives from CVS Caremark are available from 8am to 10am ET Monday-Friday, from 10am to 6:30am ET Saturday-Sunday.

CVS Caremark Customer Support Phones

  • CVS Caremark Customer Support Phone is 1-800-552-8159. Live customer service representatives from CVS Caremark are available from 8am to 10am ET Monday-Friday, from 10am to 6:30am ET Saturday-Sunday.
  • For TTY you need to dial 711.

CVS Caremark Social Networks Customer Service

CVS Caremark Mailing Addresses

CVS Caremark:
Customer Care Correspondence
PO Box 6590
Lee’s Summit, MO 64064-6590

CVS Caremark Live Chat Support

CVS Caremark doesn’t offer live chat support. The best way to contact CVS Caremark is to call them at 1-800-552-8159.

CVS Caremark support e-mail

CVS Caremark doesn’t offer live support via e-mail.

CVS Caremark Help Center

CVS Caremark Opening Hours

Monday 8am to 10am ET
Tuesday 8am to 10am ET
Wednesday 8am to 10am ET
Thursday 8am to 10am ET
Friday 8am to 10am ET
Saturday 10am to 6:30am ET
Sunday 10am to 6:30am ET

Categories

Updated on in Pharmaceuticals