If you need to speak to a live customer service representative in CT Unemployment customer service you need to dial 1-203-941-6868 or 1-860-967-0493. To speak with a live agent, you need to press 1 (for English), then press 1 (for regular state unemployment insurance or an extension of benefits program) and stay on the line (typical waiting time is about 30-50 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For regular state unemployment insurance or an extension of benefits program press 1.
• For self-employed individual and others who have a PUA press 2.
• To reply these options press 3.

You can reach Connecticut Unemployment customer service by requesting a callback. If you would like to speak to a live customer service representative in CT Unemployment customer support by requesting a callback you need to go to the CT Unemployment Benefits Center page. Scroll down (to “Consumer Contact Center”), select a reason for your inquiry and press the “Schedule a Callback” black button.

CT Unemployment Customer Service Hours

Live customer service representatives from CT Unemployment are available from 7am to 5pm Monday-Friday, from 8am to 3pm Saturday, Sunday closed.

Connecticut Unemployment Customer Support Phones

• CT Unemployment Customer Support Phone is 1-203-941-6868 or 1-860-967-0493. Live customer service representatives from CT Unemployment are available from 7am to 5pm Monday-Friday, from 8am to 3pm Saturday, Sunday closed.
• For Consumer Contact Center you need to dial 1-800-956-3294. Live customer service representatives from CT Unemployment are available from 7am to 5pm Monday-Friday, from 8am to 3pm Saturday, Sunday closed
• For TTY you need to dial 711 or 1-800-842-9710.
• For Key Bank Customer Service you need to dial 1-866-295-2955.
• For Connecticut Department of Labor Agency you need to dial 1-860-263-6000.

Connecticut Department Of Labor Social Networks Customer Service

• You can reach CT Department of Labor support via CT Department of Labor Twitter page
• You can view latest Connecticut Department of Labor videos on Connecticut Department of Labor Youtube page
• You can view latest CT Department of Labor photos on CT Department of Labor Instagram page

CT Unemployment Mailing Addresses

Connecticut Department of Labor:
200 Folly Brook Boulevard
Wethersfield, CT 06109

CT Unemployment Live Chat Support

You can start a live chat session with a CT Unemployment Support Agent on the CT Unemployment Support page. To speak with a live agent, you need to press the “ASK DOL” blue button in the lower right-hand corner of the screen, then press the “Continue”, fill in the form and press the “Start Chatting”.

CT Unemployment support e-mail

• For Non-unemployment benefits send an e-mail to [email protected]

CT Unemployment Benefits Help Center

• You can get more information about CT Unemployment Customers on the CT Unemployment Customers Support page.

CT Unemployment Opening Hours

Monday 7am to 5pm
Tuesday 7am to 5pm
Wednesday 7am to 5pm
Thursday 7am to 5pm
Friday 7am to 5pm
Saturday 8am to 3pm
Sunday closed