How to Talk to a Live Person in Credit One Customer Service

If you need to talk to a live customer service representative of Credit One Bank you need to dial 1-877-825-3242 (or 1-702-405-2042 if you are outside of United States). Please have your 16 digit card number ready as the automated system requires it to proceed. If you need to talk about an existing application or report a stolen card don’t enter a card number but wait instead and the system will prompt you to enter 1 to check the status of an existing application or press 7 to report a stolen card. Both #1 and #7 option will connect you to a live customer service representative. Please note that you need to have your 16 digit card number ready to speak about issues with your card account.

Credit One Bank Customer Service Options

Credit One Bank Phone Customer Service

You can reach Credit One Bank customer service via 1-877-825-3242 (use 1-702-405-2042 if you’re dialing from outside of United States). This phone number is available 24/7. Use 1-877-825-3242 phone number if you need to talk about application status (option #1 in the main menu) or lost or stolen card (option #7 in the main menu).

If you need to speak about credit protection you need to dial 1-866-803-1745. Live customer service hours for this number: Monday-Friday from 9am to 8pm EST.

For collections department dial 1-888-729-6274. Live customer service hours are Monday-Thursday 5am to 7pm, Friday and Saturday 5am to 3pm and on Sunday 7am to 3pm PST time.

For Credit One Bank website related issues dial 1-800-797-4299. Live customer service hours are Monday-Friday 5am to 9pm and Saturday-Sunday 6.30am to 5pm.

For social media related inquiries dial 1-800-797-4299. Live customer service hours are Monday-Friday 8am-5pm PST time.

Credit One Bank Social Networks Customer Service

Credit One Bank Customer Service Mailing Addresses

For inquiries about payments send mail to:
Credit One Bank
Payment Services
P.O. Box 60500
City of Industry, CA 91716-0500

Use below mailing address for general correspondence:
Credit One Bank
P.O. Box 98873
Las Vegas, NV 89193-8873

To report errors or questions about your bill send mail to:
Credit One Bank
P.O. Box 98872
Las Vegas, NV 89193-8872

For mail regarding credit protection use:
Credit One Bank
P.O. Box 740237
Atlanta, GA 30374-0237

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