If you need to speak to a live customer service representative in Council Tax you need to dial 0345-034-4569. To speak with a live agent, you need to press 2 (for housing benefit or Council Tax support), then press 1 (for the Christchurch and Poole area) or 2 (for the Bournemouth area) or stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• To make a payment using the automated payment line press 1.
• For housing benefits or Council Tax support press 2.
• For Council Tax press 3.

Council Tax Customer Service Hours

Live customer service representatives from Council Tax are available 24/7.

Council Tax Customer Support Phones

• Council Tax Customer Support Phone is 0345-034-4569. Live customer service representatives from Council Tax are available 24/7.
• To Pay your Council Tax bill you need to dial 01202-672-932. Live customer service representatives are available 24/7.
• For Council Tax general enquiries you need to dial 01202-123-333.

Council Tax Mailing Addresses

Revenues and Benefits Services,
BCP Civic Centre
Bourne Avenue
Bournemouth
BH2 6DY

Stour Valley and Poole Partnership,
PO Box 722,
Poole,
BH15 2YE.

Council Tax Live Chat Support

Council Tax doesn’t offer live chat support. The best way to contact Council Tax is to call them at 0345-034-4569.

Council Tax support e-mail

• To contact Council Tax support for Bournemouth residents send an e-mail to [email protected]
• To contact Council Tax support for Christchurch and Poole residents send an e-mail to [email protected]

Council Tax Fax Number

Council Tax does not have a fax number. Instead you can use 0345-034-4569 phone number to contact Council Tax.

Council Tax Help Center

• You can get more information about Council Tax Customers on the Council Tax Customers Support page.

Council Tax Opening Hours

24/7