If you need to talk to a live customer service representative at Costco you need to dial 1-800-774-2678. Press 1 and enter your Costco Membership Number followed by #. If you are not yet a member press 0. The system will connect you to the next available live representative.
For your convenience below is the main menu of Costco customer service phone system:
- For membership information including executive member 2% rewards and for Costco services press 1
- For credit cards, Costco cash cards and for payment options accepted at Costco press 2
- For product and returns information or for your local Costco phone number, business hours and address press 3
- For Costco.com website inquiries including online orders and returns press 4
- For Costco travel press 5
Costco Customer Service Phones and Hours
- 1-800-774-2678: Costco Membership and Warehouse customer service hours are Monday-Friday, 6am-6pm PST, Saturday-Sunday, 8am-5pm PT
- 1-800-955-2292: Costco.com Online Orders customer service hours are Monday-Friday, 5am-8pm PST, Saturday-Sunday, 5am-7pm PST
- 1-866-861-0450: Costco Concierge Services Technical Support hours are Monday-Sunday, 5am-10pm PST
- 1-844-765-0251: Costco Home Improvement Installed Products hours are Monday-Friday, 5am-7pm PST, Saturday-Sunday, 7am-5pm PST
- 1-855-620-7579: Costco Photo Center hours are Monday-Sunday, 6am-8pm PST
- 1-877-849-2730: Costco Travel hours are Monday-Friday, 5am-9pm PST, Saturday-Sunday, 6am-5.30pm PST
- 1-800-788-9968: Costco Business Center Orders hours are Monday-Friday, 8am-5pm PST
- 1-800-607-6861: Costco Pharmacy customer service hours are Monday-Friday, 5am-7pm PST and Saturday, 9.30am-2pm PST
Costco Social Networks Contacts
You can view latest news from Costco team on Costco Facebook page.
You can send a tweet to Costco team on a Costco Twitter page.
You can view latest Costco Youtube videos at Costco Youtube channel.
Costco Customer Service Live Chat
To start a live chat with Costco customer service representative navigate to Costco Live Chat page, fill all required fields and click “Start Chat” button. Live chat hours are Monday-Friday, 5am-10pm PST, Saturday-Sunday, 6am-6pm PST
Costco Mailing Address
Corporate Mailing Address
PO Box 34331
Seattle, WA 98124
View Costco headquarters location on a map.
Reach Real Person in Costco by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Costco Facebook account or Costco Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Costco are provided above.
What to do if Costco Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Costco customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Costco Customer Service are the most accurate.
If you successfully reached a live customer service agent in Costco please leave your instructions in the comments section below so everyone can use it.