Congestion Charge Phone Number is 0343-222-2222.

Business Hours for Congestion Charge Phone:

• Monday from 8am to 8pm
• Tuesday from 8am to 8pm
• Wednesday from 8am to 8pm
• Thursday from 8am to 8pm
• Friday from 8am to 8pm
• Saturday closed
• Sunday closed

If you need to speak to a live customer service representative in Congestion Charge, dial 0343-222-2222. To speak with a live agent, you need to stay on the line (typical waiting time is about 5-10 minutes).

• Press 1: To talk to someone from the fleet team.
• Press 2: For the Congestion Charge team.
• Press 3: For the low-emission zone team.
• Press 4: For the ultra-low-emission zone team.

Congestion Charge Customer Support Phones

Congestion Charge Customer Support Phone	0343-222-2222	from 8am to 8pm Monday-Friday, Saturday-Sunday closed
Congestion Charge Customer Support Phone (International)	+44-(0)343-222-2222	from 8am to 8pm Monday-Friday, Saturday-Sunday closed
Fleet Auto Pay	0343-222-2222	from 8am to 8pm Monday-Friday, Saturday-Sunday closed

Congestion Charge Mailing Addresses

Customer Services Manager:
Congestion Charging
PO Box 344
Darlington DL1 9QE

Customer Correspondence Manager:
TfL Road User Charging
4th Floor
5 Endeavour Square
London E20 1JN

General Manager:
TfL Road User Charging
4th Floor
5 Endeavour Square
London E20 1JN

Congestion Charge Live Chat Support

You can start a live chat session with a Congestion Charge Support Agent on the Congestion Charge Support page. To speak with a live agent, you need to press the “Start a live chat” or “Chat” icon in the bottom right of your screen. Chat is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.

Congestion Charge Help Center

• You can get more information about Congestion Charge Customers on the Congestion Charge Customers Support page.

Congestion Charge support e-mail

• To contact Congestion Charge via e-mail you need to go to the Congestion Charge Contact page, fill in the form and press the “Continue” button.

Congestion Charge Headquarters

View Congestion Charge headquarters location on a map.

Reach Real Person in Congestion Charge by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Congestion Charge Facebook account or Congestion Charge Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Congestion Charge are provided above.

What to do if Congestion Charge Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Congestion Charge customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on Congestion Charge phone number are the most accurate.

If you successfully reached a live customer service agent in Congestion Charge please leave your instructions in the comments section below so everyone can use it.