Congestion Charge Phone Number is 0343-222-2222.

Business Hours for Congestion Charge Phone:

• Monday from 8am to 8pm
• Tuesday from 8am to 8pm
• Wednesday from 8am to 8pm
• Thursday from 8am to 8pm
• Friday from 8am to 8pm
• Saturday closed
• Sunday closed

If you need to speak to a live customer service representative in Congestion Charge, dial 0343-222-2222. To speak with a live agent, you need to stay on the line (typical waiting time is about 5-10 minutes).

• Press 1: To talk to someone from the fleet team.
• Press 2: For the Congestion Charge team.
• Press 3: For the low-emission zone team.
• Press 4: For the ultra-low-emission zone team.

Congestion Charge Customer Support Phones

Congestion Charge Customer Support Phone	0343-222-2222	from 8am to 8pm Monday-Friday, Saturday-Sunday closed
Congestion Charge Customer Support Phone (International)	+44-(0)343-222-2222	from 8am to 8pm Monday-Friday, Saturday-Sunday closed
Fleet Auto Pay	0343-222-2222	from 8am to 8pm Monday-Friday, Saturday-Sunday closed

Congestion Charge Mailing Addresses

Customer Services Manager:
Congestion Charging
PO Box 344
Darlington DL1 9QE

Customer Correspondence Manager:
TfL Road User Charging
4th Floor
5 Endeavour Square
London E20 1JN

General Manager:
TfL Road User Charging
4th Floor
5 Endeavour Square
London E20 1JN

Congestion Charge Live Chat Support

You can start a live chat session with a Congestion Charge Support Agent on the Congestion Charge Support page. To speak with a live agent, you need to press the “Start a live chat” or “Chat” icon in the bottom right of your screen. Chat is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.

Congestion Charge Help Center

• You can get more information about Congestion Charge Customers on the Congestion Charge Customers Support page.

Congestion Charge support e-mail

• To contact Congestion Charge via e-mail you need to go to the Congestion Charge Contact page, fill in the form and press the “Continue” button.