Number for Live PersonIf you need to speak to a live customer service representative in Comenity Bank customer service you need to dial 1-855-796-9632. To speak with a live agent, you need to press 1 (for questions regarding a store credit card) and stay on the line (typical waiting time is about 1-20 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For questions regarding a store credit card press 1.
- For questions regarding our new Comenity MasterCard credit card press 2.
- For questions regarding a personal savings or CD bank account with Comenity direct press 3.
- For questions regarding your bread loan press 4.
Comenity Bank Customer Service Hours
Live customer service representatives from Comenity Bank are available from 8am to 8pm Monday-Sunday.
Comenity Bank Customer Support Phones
- Comenity Bank Customer Support Phone is 1-855-796-9632. Live customer service representatives from Comenity Bank are available from 8am to 8pm Monday-Sunday.
- For Comenity Capital Bank you need to dial 1-855-796-9632.
- To Submit your request for relief under SCRA you need to dial 1-855-463-0222. Live customer service representatives are available from 8am to 8pm Monday-Friday, Saturday-Sunday closed.
Comenity Bank Social Networks Customer Service
- Comenity Bank customer service could be contacted via Comenity Facebook page. Typically Comenity customer service representative replies within an hour.
- You can also reach Comenity Bank support via Comenity Twitter page. Live customer service representatives are available from 8am to 6pm ET Monday-Friday, from 10am to 8pm ET Saturday-Sunday.
Comenity Bank Mailing Addresses
Comenity Bank:
PO Box 182273
Columbus, Ohio 43218
Comenity Capital Bank:
PO Box 183003
Columbus, Ohio 43218
SCRA Request
PO Box 182273
Columbus, Ohio 43218-2273
Comenity Bank Live Chat Support
Comenity Bank doesn’t offer live chat support. The best way to contact Comenity Bank is to call them at 1-855-796-9632.
Comenity Bank support e-mail
- For Business Inquiries you need to go to the Comenity Bank Business Contact page, fill in the form and press the “Send” button.
- For Musiness Inquiries you need to go to the Comenity Bank Media Contact page, fill in the form and press the “Send” button.
Comenity Bank Fax Number
Comenity Bank does not have a fax number. Instead you can use 1-855-796-9632 phone number to contact Comenity Bank.
Comenity Bank Help Center
- You can get more information about Comenity Bank Customers on the Comenity Bank Customers Support page.
Comenity Bank Opening Hours
Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 8am to 8pm
Sunday 8am to 8pm