If you need to speak to a live customer service representative in ComEd customer service you need to dial 1-800-334-7661. To speak with a live agent, you need to press 3 and stay on the line (typical waiting time is about 2-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For electrical issues or power outages press 1.
• To pay now press 2.
• For everything else press 3.

ComEd Customer Service Hours

Live customer service representatives from ComEd are available from 7am to 7am Monday-Friday.

ComEd Phone Customer Service

• ComEd customer service phone number is 1-800-334-7661. Live customer service representatives are available from 7am to 7am Monday-Friday.
• For Emergency you need to dial 1-800-334-7661.
• For Spanish Customer Service you need to dial 1-800-955-8237.
• For Business Customer Service you need to dial 1-877-426-6331.
• For Assistance Programs you need to dial 1-888-806-2273.
• For Smart Meter Inquiries you need to dial 1-866-368-8326.
• For Language Assistance you need to dial 1-800-334-7661.
• To Report an Outage you need to dial 1-800-334-7661.

ComEd Social Networks Customer Service

• ComEd customer service could be contacted via ComEd Facebook page. Typically ComEd customer service representative replies within an hour.
• You can also reach ComEd support via ComEd Twitter page
• You can view latest ComEd videos on ComEd Youtube page
• You can view latest ComEd photos on ComEd Instagram page

ComEd Live Chat Support

ComEd doesn’t offer live chat support. Best way to contact ComEd is to call them at 1-800-334-7661.

ComEd Mailing Addresses

General:
ComEd Customer Care Center, P.O. Box 805379, Chicago, IL 60680-5379

Payment:
ComEd, P.O. BOX 6111, Carol Stream, IL 60197-6111

ComEd Online Customer Service Information

You can search more information about ComEd on the ComEd Help Page.

ComEd support e-mail

ComEd doesn’t offer live support e-mail. Best way to contact ComEd is to call them at 1-800-334-7661.

ComEd Opening Hours

Monday 7am to 7pm
Tuesday 7am to 7pm
Wednesday 7am to 7pm
Thursday 7am to 7pm
Friday 7am to 7pm

Comed Headquarters

View Comed headquarters location on a map.

Reach Real Person in Comed by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Comed Facebook account or Comed Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Comed are provided above.

What to do if Comed Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Comed customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in ComEd Customer Service are the most accurate.

If you successfully reached a live customer service agent in Comed please leave your instructions in the comments section below so everyone can use it.