How to Talk to a Live Person in ComEd Customer Service

If you need to speak to a live customer service representative in ComEd customer service you need to dial 1-800-334-7661. To speak with a live agent, you need to press 3 and stay on the line (typical waiting time is about 2-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For electrical issues or power outages press 1.
  • To pay now press 2.
  • For everything else press 3.

ComEd Customer Service Hours

Live customer service representatives from ComEd are available from 7am to 7am Monday-Friday.

ComEd Phone Customer Service

  • ComEd customer service phone number is 1-800-334-7661. Live customer service representatives are available from 7am to 7am Monday-Friday.
  • For Emergency you need to dial 1-800-334-7661.
  • For Spanish Customer Service you need to dial 1-800-955-8237.
  • For Business Customer Service you need to dial 1-877-426-6331.
  • For Assistance Programs you need to dial 1-888-806-2273.
  • For Smart Meter Inquiries you need to dial 1-866-368-8326.
  • For Language Assistance you need to dial 1-800-334-7661.
  • To Report an Outage you need to dial 1-800-334-7661.

ComEd Social Networks Customer Service

ComEd Live Chat Support

ComEd doesn’t offer live chat support. Best way to contact ComEd is to call them at 1-800-334-7661.

ComEd Mailing Addresses

General:
ComEd Customer Care Center, P.O. Box 805379, Chicago, IL 60680-5379

Payment:
ComEd, P.O. BOX 6111, Carol Stream, IL 60197-6111

ComEd Online Customer Service Information

You can search more information about ComEd on the ComEd Help Page.

ComEd support e-mail

ComEd doesn’t offer live support e-mail. Best way to contact ComEd is to call them at 1-800-334-7661.

ComEd Opening Hours

Monday 7am to 7pm
Tuesday 7am to 7pm
Wednesday 7am to 7pm
Thursday 7am to 7pm
Friday 7am to 7pm

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