If you need to speak to a live customer service representative in Colorado Unemployment Insurance customer service you need to dial 1-303-318-9100 or login to MyUI+. To speak with a live agent, you need to press 1 (for English), then press 2 (if you are calling to start a new claim) and stay on the line (typical waiting time is about 2-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you are calling to update contact information on your account or to request a new password or pin press 1.
• If you are calling to start a new claim press 2.
• If you are calling to file for your weekly benefits payment press 3.
• For any other questions press 4.

Colorado Unemployment Customer Service Hours

Live customer service representatives from Colorado Unemployment are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.

Colorado Unemployment Customer Support Phones

• Colorado Unemployment Customer Support Phone Number is 1-303-318-9100 or 1-800-480-8299. Live customer service representatives from Colorado Unemployment are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
• For Conversion Call Center you need to dial 1-303-536-5615. Live customer service representatives are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
• For Regular Unemployment Contact (Requesting Payment) you need to dial 1-303-813-2800 or 1-888-550-2800.
• For Regular Claims Customer Support you need to dial 1-303-318-9000 or 1-800-388-5515.
• For Pandemic Unemployment Assistance Contact you need to dial 1-303-536-5615. Live customer service representatives are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
• For PUA Claims Customer Support you need to dial 1-303-536-5615. Live customer service representatives are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
• For Unemployment Insurance Integrity you need to dial 1-303-318-9035 or 1-877-464-4622.
• If you need help setting up your account in the new MyUI+ system, requesting weekly benefits, or for help with a program integrity issue on your claim you need to dial 1-303-536-5615.

Colorado Department of Labor and Employment Social Networks Customer Service

• Colorado Department of Labor and Employment customer service could be contacted via Colorado Department of Labor and Employment Facebook page. Typically Colorado Department of Labor and Employment customer service representative replies within an hour.
• You can also reach Colorado Department of Labor and Employment support via Colorado Department of Labor and Employment Twitter page

Colorado UI Mailing Addresses

UI Employer Services:
P.O. Box 8789
Denver, CO 80201-8789

Colorado Department of Labor and Employment:
633 17th Street, Suite 201
Denver, CO 80202-3660

Colorado Unemployment Insurance support e-mail

• For Unemployment Insurance Employer Services send an e-mail to [email protected]

Colorado Unemployment Insurance Live Chat Support

Colorado UI doesn’t offer live chat support.

Colorado UI Help Center

You can find more information about Colorado UI on the Colorado UI Support page.

Colorado Unemployment Opening Hours

Monday 8am to 4pm
Tuesday 8am to 4pm
Wednesday 8am to 4pm
Thursday 8am to 4pm
Friday 8am to 4pm
Saturday closed
Sunday closed