How to Talk to a Live Person in Cincinnati Bell Customer Service

If you need to speak to a live customer service representative in Cincinnati Bell customer service you need to dial 1-877-589-0337. To speak with a live agent, you need to press 1 (if you are not currently a Cincinnati Bell customer), then press 1 (if you are calling for residential services including home phone, internet or Fioptics TV) and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To add or change your services or for billing questions press 1.
  • For technical support press 2.

Cincinnati Bell Customer Service Hours

Live customer service representatives from Cincinnati Bell are available 24/7 Sunday-Saturday.

Cincinnati Bell Customer Support Phones

  • Cincinnati Bell Customer Support Phone is 1-877-589-0337 or 1-513-838-2685. Live customer service representatives from Cincinnati Bell are available 24/7 Sunday-Saturday.
  • For Energy you need to dial 1-844-440-9774.
  • For Small Business Sales you need to dial 1-844-479-9457.
  • For Rural Call Completion you need to dial 1-855-968-5714.

Cincinnati Bell Social Networks Customer Service

Cincinnati Bell Live Chat Support

You can start a live chat session with a Cincinnati Bell Support Agent on the Cincinnati Bell Support page. To speak with a live agent, you need to press the “Live Chat” button, fill in the form and press the “Submit” button. Chat is available from 7:30am to 9pm Monday-Friday, from 10am to 7pm Saturday-Sunday.

Cincinnati Bell support e-mail

  • To contact Cincinnati Bell via e-mail you need to go to the Cincinnati Bell Contact page, press the “Email Cincinnati Bell” button, fill in the form and press the “Submit” button.
  • For Cincinnati Bell social media send an e-mail to [email protected]

Cincinnati Bell Fax Number

Cincinnati Bell does not have a fax number. Instead you can use 1-877-589-0337 phone number to contact Cincinnati Bell.

Cincinnati Bell Help Center

Cincinnati Bell Opening Hours

Monday 10am to 8pm
Tuesday 10am to 8pm
Wednesday 10am to 8pm
Thursday 10am to 8pm
Friday 10am to 8pm
Saturday 10am to 8pm
Sunday 12pm to 6pm

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