If you need to contact a live person in Cigna customer service you need to dial 1-800-997-1654. To speak with a live agent, you need to press 9 at the first prompt or stay on the line (typical waiting time is about 10-13 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- Say “Medical” or press 1.
- Say “Dental” or press 2.
- Say “Pharmacy” or press 3.
- Say “Enrollment information” or press 4.
- Say “Letter of previous coverage” or press 5.
- Say “Supplier information” or press 6.
- Say “Healthcare customer” or press 7.
- Say “Healthcare professional” or press 8.
- Say “Something else” or press 9.
Cigna Customer Service Hours
Live customer service representatives from Cigna are available 24 hours a day seven days a week.
Cigna Customer Service Phones
- Cigna customer service phone number is 1-800-997-1654. Live customer service representatives from Cigna are available 24 hours a day seven days a week.
- To get your medications delivered right to your home you need to dial 1-800-285-4812.
- To speak with a Cigna Behavioral Health Customer Service Representative you need to dial 1-800-433-5768.
- To order prescriptions through Cigna Home Delivery Pharmacy you need to dial 1-800-285-4812.
- For questions or issues regarding registration for Cigna Access or for issues accessing the Cigna Access site you need to dial 1-800-261-6242.
- To find out more information on Cigna Individual and Family plan offerings and the advantages of being a Cigna broker or agent you need to dial 1-877-244-6215.
More Cigna phone numbers are available at Cigna contact page.
Cigna Social Networks Customer Service
- Cigna customer service could be contacted via Cigna Facebook page. Typically customer service representative replies within an hour.
- You can also reach Cigna support via Cigna Twitter page
- You can view latest Cigna videos on Cigna Youtube page
Cigna Health Insurance Live Chat Support
Cigna doesn’t offer live chat support. Best way to contact Cigna is to call them at 1-800-997-1654.
Cigna Mailing Addresses
Cigna Corporate Headquarters
900 Cottage Grove Road
Bloomfield, CT 06002
Cigna Supplemental Benefits
P.O. Box 26580
Austin, TX 78755-0580
Cigna support e-mail
For questions or help with billing or payments via [email protected]
For Cigna HealthCare Small Group Sales via [email protected]
Reach Real Person in Cigna by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Cigna Facebook account or Cigna Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Cigna are provided above.
What to do if Cigna Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Cigna customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Cigna Customer Service are the most accurate.
If you successfully reached a live customer service agent in Cigna please leave your instructions in the comments section below so everyone can use it.