How to Talk to a Live Person in Chrysler Capital Customer Service

If you need to speak to a live customer service representative in Chrysler Capital customer service you need to dial 1-855-563-5635. To speak with a live agent, you need to press 1 (for English), then press 1 (for all other inquiries), enter your account number (or customer number, or social security number) or stay on the line, press 1 (for English), after press 6 (for all other inquiries) and stay on the line (typical waiting time is about 2-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If we have called your number and you do not have an account with Chrysler Capital press 5.
  • For all other inquiries press 1.

If you press 1 in the above menu you will get the following sub-menu:

  • For titles press 1.
  • For insurance or total loss press 2.
  • For bankruptcy press 3.
  • If you feel that your car has been repossessed press 4.
  • For impounds press 5.
  • For all other inquiries press 6.
  • To hear these options again press 7.

Chrysler Capital Customer Service Hours

Live customer service representatives from Chrysler Capital are available from 7am to 9pm CT Monday-Friday, from 7am to 5pm CT Saturday, Sunday closed.

Chrysler Capital Customer Support Phones

  • Chrysler Capital Customer Support Phone is 1-855-563-5635. Live customer service representatives from Chrysler Capital are available from 7am to 9pm CT Monday-Friday, from 7am to 5pm CT Saturday, Sunday closed.
  • For Loan Servicing Main Line or to make your payment by phone you need to dial 1-855-563-5635. Live customer service representatives are available from 7am to 9pm CT Monday-Friday, from 7am to 5pm CT Saturday, Sunday closed.
  • For Indirect Funding you need to dial 1-855-976-9766.
  • For Underwriting you need to dial 1-855-541-7745.
  • For Titles you need to dial 1-855-933-0334.

Chrysler Capital Social Networks Customer Service

Chrysler Capital Mailing Addresses

Main Address:
Chrysler Capital
P.O. Box 961275
Fort Worth, TX 76161

Payment Address:
Chrysler Capital-Retail
P.O. Box 660335
Dallas, TX 75266-0335
Chrysler Capital-Lease
P.O. Box 660647
Dallas, TX 75266-0647

Chrysler Capital Live Chat Support

You can start a live chat session with a Chrysler Capital Support Agent on the Chrysler Capital MyAccount page. To speak with a live agent, you need to log into MyAccount and start chat.

Chrysler Capital support e-mail

Chrysler Capital Help Center

Chrysler Capital Opening Hours

Monday 7am to 9pm CT
Tuesday 7am to 9pm CT
Wednesday 7am to 9pm CT
Thursday 7am to 9pm CT
Friday 7am to 9pm CT
Saturday 7am to 5pm CT
Sunday closed

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